Dergiler / Communications Faculty of Sciences University of Ankara Series A1 Mathematics and Statistics / 2021 / Cilt: 70 - Sayı: 2

Predicting credit card customer churn using support vector machine based on Bayesian optimization

Sayfa
827–836
Yayın Tarihi
2021-12-31
DOI
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

The worst performance achieved by sigmoid kernel which has accuracy of %84.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:In this study, we have employed a hybrid machine learning algorithm to predict customer credit card churn.
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Temel Bulgular & Veri:Used metrics are accuracy, precision, recall and F1-score.
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Sonuç & Katkı:The worst performance achieved by sigmoid kernel which has accuracy of %84.
🔬Tür:Modelleme & Sayısal Simülasyon
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Churn analysis · support vector machine · machine learning

Abstract

In this study, we have employed a hybrid machine learning algorithm to predict customer credit card churn. The proposed model is Support Vector Machine (SVM) with Bayesian Optimization (BO). BO is used to optimize the hyper-parameters of the SVM. Four different kernels are utilized. The hyper-parameters of the utilized kernels are calculated by the BO. The prediction power of the proposed models are compared by four different evaluation metrics. Used metrics are accuracy, precision, recall and F1-score. According to each metrics linear kernel has the highest performance. It has accuracy of %91. The worst performance achieved by sigmoid kernel which has accuracy of %84.

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Bu Makaleye Atıf Yap

ÜNLÜ, K. D. (2021). Predicting credit card customer churn using support vector machine based on Bayesian optimization. Communications Faculty of Sciences University of Ankara Series A1 Mathematics and Statistics, Cilt: 70 - Sayı: 2, 827–836. https://ajindex.com/articles/746703

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Kaynakça (12)

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