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Dergiler / Florence Nightingale journal of nursing (Online) / 2020 / Cilt: 28 - Sayı: 3

Organizational Citizenship Behavior among Nurses: The Influence of Organizational Trust and Job Satisfaction

Ülkü BAYKAL
Bilgen ÖZLÜK
Sayfa
333–340
Yayın Tarihi
2022-11-06
DOI
—
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It wasdetermined that organizational citizenship behavior had a significant positive relationship with organizational trust and job satisfaction(p

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Amaç & Hipotez:AIM: This study was conducted to determine the relationship between nurses’ organizational citizenship behavior organizationalcitizenship behavior and organizational trust and job satisfaction.METHOD: This descriptive study was carried out in March and April 2014 among 429 nurses working in a private hospital which had anInternational Joint Commission International Accreditation Certificate. “A Descriptive Information Form”, “Organizational CitizenshipBehavior Scale”, “Organizational Trust Inventory” and “Minnesota Job Satisfaction Scale” were used in data collection.
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Temel Bulgular & Veri:Frequency,percentage, Pearson Correlation and multiple regression analysis were used in the analysis of the data.RESULTS: In this study, it was determined that organizational citizenship behavior levels of nurses were high (M=5.45±0.59).
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Sonuç & Katkı:It wasdetermined that organizational citizenship behavior had a significant positive relationship with organizational trust and job satisfaction(p
🔬Tür:Araştırma Makalesi
📍Kapsam:2014 Verileri
⚙️Değişkenler:Alan Parametreleri

Abstract

AIM: This study was conducted to determine the relationship between nurses’ organizational citizenship behavior organizationalcitizenship behavior and organizational trust and job satisfaction.METHOD: This descriptive study was carried out in March and April 2014 among 429 nurses working in a private hospital which had anInternational Joint Commission International Accreditation Certificate. “A Descriptive Information Form”, “Organizational CitizenshipBehavior Scale”, “Organizational Trust Inventory” and “Minnesota Job Satisfaction Scale” were used in data collection. The requiredpermissions and approvals were obtained from the authors of the scales, the ethics committee and the institution. Frequency,percentage, Pearson Correlation and multiple regression analysis were used in the analysis of the data.RESULTS: In this study, it was determined that organizational citizenship behavior levels of nurses were high (M=5.45±0.59). Itwas determined that the nurses demonstrated the highest organizational citizenship behavior with regard to conscientiousness(M=6.10±0.56), and they demonstrated the lowest organizational citizenship behavior with regard to courtesy (M= 4.54±0.69). It wasdetermined that organizational citizenship behavior had a significant positive relationship with organizational trust and job satisfaction(p

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Bu Makaleye Atıf Yap

BAYKAL, Ü., ÖZLÜK, B. (2022). Organizational Citizenship Behavior among Nurses: The Influence of Organizational Trust and Job Satisfaction. Florence Nightingale journal of nursing (Online), Cilt: 28 - Sayı: 3, 333–340. https://ajindex.com/articles/650655

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Kaynakça (4)

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  2. Altuntaş, S., & Baykal, Ü. (2010c). Reliability and validity of Organizational Citizenship Level Scale in Nursing. Journal of Anatolia Nursing and Health Sciences, 13(3), 7-16.
  3. Baycan, F. A. (1985). Analysis of some aspects of job satisfaction in people working in different groups [Unpublished science expertise thesis, Boğaziçi Üniversity, İstanbul, Turkey]. Bolino, M. C., Hsiung, H. H., Harvey, J., & LePine, J. A. (2015). “Well, I’m tired of tryin’!” Organizational citizenship behavior and citizenship fatigue. Journal of Applied Psychology, 100(1), 56-74. [CrossRef] Chen, S. H., Yu, H. Y., Hsu, H. Y., Lin, F. C., & Lou, J. H. (2013). Organizational support, organizational identification, and organizational citizenship behaviour among male nurses. Journal of Nursing Management, 21, 1072-1082. [CrossRef] Çeler, A., Kara, İ. H, Baltacı, D., & Çeler, H. (2016). Investigation of the relationship of job satisfaction and depression level among medical faculty research assistants. Konuralp Medical Journal, 7(3):125-133. [CrossRef] Deery, S., Rayton, B., Walsh, J., & Kinnie, N. (2017). The costs of exhibiting organizational citizenship behavior. Human Resource Management, 56(6), 1039-1049. [CrossRef] Demirkaya, H., & Kandemir, A. Ş. (2014). A business application towards the analysis of the relationship between the dimensions of organizational justice and organizational trust. Journal of Graduate School of Social Sciences, 18(2), 263- 279. Dolma, S. (2003). The effect of motives in employees demonstration of organizational citizenship behaviors [Unpublished master’s thesis, Istanbul University, Istanbul, Turkey]. Huang, C., You, C., & Tsai, M. (2012). A multidimensional analysis of ethical climate, job satisfaction, organizational commitment, and organizational citizenship behaviors. Nursing Ethics, 19(4), 513-529.
  4. Kazemipour, F., & Amin, S. M. (2012). The impact of workplace spirituality dimensions on organisational citizenship behavior among nurses with the mediating effect of affective organisational commitment. Journal of Nursing Management, 20(8), 1039-1048. [CrossRef] Koberg, C. S., Boss, R. W., Goodman, E.