Dergiler / Öneri Dergisi / 1995 / Cilt: 1 - Sayı: 3

THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: A CASE STUDY

Sayfa
111–118
Yayın Tarihi
1995-06-05
DOI
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

This study reports the findings from three organisations which have introduced TQM.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:This study consists of three manufacturing firrns operating in Turkey.
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Temel Bulgular & Veri:To obtain information about Total Quality Management (TQM) practice, two multinational and one national manufacturing fırms of approximateiy the same size (in terms of employees) in different industries were seîected fo r the study.
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Sonuç & Katkı:This study reports the findings from three organisations which have introduced TQM.
🔬Tür:Araştırma Makalesi
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Implementation · Quality Management

Özet

This study consists of three manufacturing firrns operating in Turkey. To obtain information about Total Quality Management (TQM) practice, two multinational and one national manufacturing fırms of approximateiy the same size (in terms of employees) in different industries were seîected fo r the study. A structured interview was conducted to examine the implementation of TQM in the seîected organisations. This study reports the findings from three organisations which have introduced TQM.

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Bu Makaleye Atıf Yap

KÖSEOĞLU, M., ZENGİN, H. (1995). THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: A CASE STUDY. Öneri Dergisi, Cilt: 1 - Sayı: 3, 111–118. https://ajindex.com/articles/36644

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Kaynakça (13)

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  3. DALE, B. G. & ASHER, J. M., "Total quality control: The lessons european executives can leam from Japanese companies”. E. M. J., 7(4), 1989.
  4. DEMİNG, W. E., "Out of crisis". Cambridge University Press, 1986.
  5. FEİGENBAUM, A V., "Total quality control". 3rd. Edition,
  6. McGraw-Hill, New York, 1983.
  7. ISHİKAWA, K., "What is the total quality control? The Japanese way". Prenti.ee Hail, Englewood Cliffs, USA, 1985.
  8. JURAN, J. M. & GRYNA, F. M., ”Quality planning and analysis". McGraw - Hill Book Company, New York, 1986.
  9. KANJİ, G. K., “Total quality management: Myth or Miracle". Total Quality Management, Vol. 1, No: 2, 1991.
  10. LASCELLES, D. M. & DALE, B. G., ”Quality improvement:what is the motivation". Journal of Engineeıing Manufacturing- Part B, Vol.: 203, 1989.
  11. LASCELLES, D. M. & DALE, B. G„ ”Quality management: The chief executives perception and role”. EMJ, Vol.: 8, No: 1,1990.
  12. LAMMERMEYR, H. U., "Human relationships- The key to total quality management”. Total Quality Management, Vol. No: 2,1991.
  13. NEWALL, D. & DALE, B. G., “The introduetion and development of a quality improvement process: a study". INT. J. PROD. RES., Vol.: 29, No: 9,1991.