Dergiler / İşletme Araştırmaları Dergisi / 2018 / Cilt: 10 - Sayı: 3

Which Standards Are More Effective for Healthcare External Evaluation Organizations Management Systems?: ISQua 4th Ed. vs ISO 9004:2009

Sayfa
271–281
DOI
—
🏛️Bu makalenin bibliyografik verileri ve tam metin bağlantısı DergiPark üzerinden sağlanmıştır.
DergiPark Kaydı ↗
✨

Yapay Zeka Hızlı Bakış & Çıkarımlar

AI Insight
⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

ISQua: Guidelines and Standards for External Evaluation Organizations were found as more suitable for external evaluation organizations for healthcare institutions.

📌 3 Maddede Bu Makale

🎯
Amaç & Hipotez:The aim of this study; to find out which standard for institutional accreditation is more appropriate for external evaluation organizations for healthcare institutions.
📊
Temel Bulgular & Veri:Data obtained from ISQua: Guidelines and Standards for External Evaluation Organizations 4th Edition Version 1.2 and ISO: Managing for the sustained success of an organization – A quality management approach.
💡
Sonuç & Katkı:ISQua: Guidelines and Standards for External Evaluation Organizations were found as more suitable for external evaluation organizations for healthcare institutions.
🔬Tür:Araştırma Makalesi
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Alan Parametreleri

Özet

The aim of this study; to find out which standard for institutional accreditation is more appropriate for external evaluation organizations for healthcare institutions. Data obtained from ISQua: Guidelines and Standards for External Evaluation Organizations 4th Edition Version 1.2 and ISO: Managing for the sustained success of an organization – A quality management approach. In this study; two sets of standards that organizations can use as guide to increase their institutional quality were evaluated to find out which one is the best choice for External Evaluation Organizations for health care. Other quality systems and standard sets were not evaluated in this study. First, the ISO standard set was examined in detail, then it was sought whether there is a matching standard or requirement in the ISQua standard set with each standard found in the ISO standard set. It was evaluated whether the sets had superiority or weakness against each other. ISQua: Guidelines and Standards for External Evaluation Organizations were found as more suitable for external evaluation organizations for healthcare institutions.

🔖

Bu Makaleye Atıf Yap

BERKTAŞ, M., KAYRAL, İ. H., GÜDÜK, Ö. (2018). Which Standards Are More Effective for Healthcare External Evaluation Organizations Management Systems?: ISQua 4th Ed. vs ISO 9004:2009. İşletme Araştırmaları Dergisi, Cilt: 10 - Sayı: 3, 271–281. https://ajindex.com/articles/268908

📄 Tam Metin PDF Okuyucu

📄

PDF görüntüleyici hazırlanıyor...

Kaynakça (8)

  1. Boys K, Karapetrovic S, Wilcock A., (2004). “Is ISO 9004 a path to business excellence?: Opinion of Canadian standards experts”, International Journal of Quality & Reliability Management, Cilt. 21, Sayı: 8, 841-860. https://doi.org/10.1108/02656710410551737
  2. Hwang YH, Kim DY, Jeong MK., (2012). “A self‐assessment scheme for an R&D organization based on ISO 9004:2000”, International Journal of Quality & Reliability Management, Cilt. 29, Sayı: 2, 177-193. https://doi.org/10.1108/02656711211199900 International Organization for Standardization. (2009). Managing for the Sustained Success of an Organization – A Quality Management Approach (ISO 9004:2009).
  3. Geneva, Switzerland. International Organization for Standardization. https://www.iso.org/about-us.html. Erişim Tarihi: 14.01.2018.
  4. Moradi-Moghadam M, Safari H, Maleki M., (2013). “A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004:2009”, Int. J. Business Process Integration and Management, Cilt. 6 Sayı: 2, 167-184.
  5. Murmura F, Bravi L., (2017). “Empirical evidence about ISO 9001 and ISO 9004 in Italian companies”, The TQM Journal Cilt. 29, Sayı:5, 650-665. https://doi.org/10.1108/
  6. Nitu L, Nitu LD, Solomon G.(2011). “ISO 9004 and risk management in practice”, U.P.B. Sci. Bull., Series D, Cilt.73, Sayı: 4, 261-272. Sharon Ann Myers., (2012). Patient Safety and Hospital Accreditation: Overview of Hospital Accreditation and Patient Safety. New York: Springer Publishing Company. Shaw C., (2004).
  7. Toolkit for Accreditation Programs, ISQua, Australia. The International Society for Quality in Health Care. (2004). ISQua’s International Accreditation Standards for Healthcare External Evaluation Organisations, 3rd Edition.
  8. Melbourne, Australia. The International Society for Quality in Health Care. (2015). Guidelines and Standards for External Evaluation Organizations 4th Edition Version. Dublin, Ireland. Todorut AV., (2012). “Sustainable development of organizations through total quality management”, Procedia-Social and Behavioral Sciences, 62: 927-931. doi: 10.1016/j.sbspro.2012.09.15 Vanalle R, Lucato WC, Rodrigues RT, (2016). “The utilization of ISO 9004: case study of the maintenance area of a public transportation company”, Journal of Quality in Maintenance Engineering, Cilt. 22, Sayı: 1, 94-110. https://doi.org/10.1108/JQME-04-2014-0017 www.jointcommissioninternational.org (Access: 01.08.2017).