KaydedilenlerDerginizi ekleyin

Dergiler / İşletme Araştırmaları Dergisi / 2019 / Cilt: 11 - Sayı: 1

The Effect of Servant Leadership on Psychological Empowerment and Organizational Identification

ÖZCAN ZORLU
ALİ AVAN
AHMET BAYTOK
Sayfa
293–309
DOI
—
🏛️Bu makalenin bibliyografik verileri ve tam metin bağlantısı DergiPark üzerinden sağlanmıştır.
DergiPark Kaydı ↗
✨

Yapay Zeka Hızlı Bakış & Çıkarımlar

AI Insight
⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

Also, contributions of servant leaders are an important field for the academicians, since they can create a positive and creative service philosophy among staff and can heighten service quality.

📌 3 Maddede Bu Makale

🎯
Amaç & Hipotez:Purpose – The aim of this study is to determine the effects of servant leadership on psychological empowerment and organizational identification.
📊
Temel Bulgular & Veri:Design/methodology/approach – Within the context of quantitative research approach, data collected from 309 hotel employees by questionnaire.
💡
Sonuç & Katkı:Also, contributions of servant leaders are an important field for the academicians, since they can create a positive and creative service philosophy among staff and can heighten service quality.
🔬Tür:Uygulamalı Anket & Alan Araştırması
📍Kapsam:Genişletilmiş Akademik Örneklem
⚙️Değişkenler:Alan Parametreleri

Özet

Purpose – The aim of this study is to determine the effects of servant leadership on psychological empowerment and organizational identification. Design/methodology/approach – Within the context of quantitative research approach, data collected from 309 hotel employees by questionnaire. Reliability of data measured with Cronbach’s Alpha coefficient where the Factor analysis were performed to check validity. Validity analysis has followed by Correlation and Regression analyses in which research hypothesis were tested. Findings – Results of the study assign that there is a significant relationship among servant leadership, psychological empowerment and organizational identification. Furthermore, results also support pre-assumptions suggesting that servant leadership behaviours significantly affect psychological empowerment of employees and their identification process with the organization. Within this context, empowerment and vision sub-dimensions of servant leadership contribute psychological empowerment of hotel employees. Additionally, visionary and humility behaviours of servant leaders increase the organizational identification level of them. Discussion – Entrepreneurs in hospitality industry those who want to deliver high quality service should consider to employ servant leaders/executives in order to have more empowered and identified employees. Also, contributions of servant leaders are an important field for the academicians, since they can create a positive and creative service philosophy among staff and can heighten service quality.

🔖

Bu Makaleye Atıf Yap

ZORLU, Ö., AVAN, A., BAYTOK, A. (2019). The Effect of Servant Leadership on Psychological Empowerment and Organizational Identification. İşletme Araştırmaları Dergisi, Cilt: 11 - Sayı: 1, 293–309. https://ajindex.com/articles/217716

📄 Tam Metin PDF Okuyucu

📄

PDF görüntüleyici hazırlanıyor...

Kaynakça (12)

  1. Allen, S., Winston, B. E., Tatone, G. R. and Crowson, H. M. (2018). Exploring a model of servant leadership, empowerment, and commitment in non-profit organizations. Nonprofit Management and Leadership, 29 (1), 123-140.
  2. Asag-Gau, L. and van Dierendonck, D. (2011). The impact of servant leadership on organisational commitment among the highly talented: The role of challenging work conditions and psychological empowerment. European Journal of International Management, 5(5), 463-483.
  3. Ashforth, B. E., Harrison, S. H. and Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34 (3), 325-374.
  4. Ashforth, B. E. and Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14(1), 20-39.
  5. Ashgar, A. and Naseer, S. (2017). The impact of servant leadership on follower's behaviors: The mediating role of psychological empowerment & positive effect. Bahria University Journal of Management & Technology, 1 (2), 1-13.
  6. Bass, B. M. (1985). Leadership and performance beyond expectations. New York: The Free Press.
  7. Bass, B. M. (2000). The future of leadership in learning organizations. The Journal of Leadership Studies, 7(3), 18-40.
  8. Baykal, E., Zehir, C., and Kole, M. (2018). Effects of servant leadership on gratitude, empowerment, innovativeness and performance: Turkey example. Journal of Economy Culture and Society, 57, 29-52. https://doi.org/10.26650/JECS390903
  9. Blau, P. M. (1964). Exchange and Power in Social Life. NY: Wiley. Boyum, G. (2006). The historical and philosophical influences on greenleaf’s concept of servant leadership, setting the stage for scientific theory building. Servant Leadership Research Roundtable, August, 1-12.
  10. Brownell, J. (2010). Leadership in the Service of Hospitality. Cornell Hospitality Quarterly, 51(3), 363-378.
  11. Cerff, K. and Winston, E. B. (2006). The inclusion of hope in the servant leadership model, an extension of Patterson and Winston’s Models. Servant Leadership Research Roundtable, August. Çetinkaya, A. Ş. and Yıldız, E. (2018). Hizmetkâr liderlik algisinin personel güçlendirmeye etkisi: Perakende sektörü çalişanlari araştirma. KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi, 20(35), 1-11.
  12. Chan, Y. H., Taylor, R. R. and Markham, S. (2008). The role of subordinates' trust in a social exchange-driven psychological empowerment process. Journal of Managerial Issues, 20 (4), 467. Cheney, G. (1983). On the various and changing meanings of organi