Dergiler / JOEEP: Journal of Emerging Economies and Policy / 2026 / Cilt: 7 Sayı: 1

Şehir Pazarlaması Kapsamında Akıllı Turizm Şehri Olarak Çanakkale’nin İncelenmesi

An Investigation on Çanakkale as a Smart Tourism City within the Scope of City Marketing

Bilge Çavuşgil Köse(Çanakkale Onsekiz Mart Üniversitesi)0000-0001-8646-4401
Sayfa
118–130
Yayın Tarihi
2022-06-30
DOI
—
🏛️Bu makalenin bibliyografik verileri ve tam metin bağlantısı DergiPark üzerinden sağlanmıştır.
DergiPark Kaydı ↗
✨

Yapay Zeka Hızlı Bakış & Çıkarımlar

AI Insight
⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

Araştırma bulgularına göre genel görüş; Çanakkale’nin mevcut turistik gücünün şehrin akıllı bir turizm şehrine dönüşme potansiyelini desteklediğidir.

📌 3 Maddede Bu Makale

🎯
Amaç & Hipotez:Bu çalışma, akıllı şehir kavramını şehir pazarlaması bağlamında ve turizm odağında incelemeyi amaçlamıştır.
📊
Temel Bulgular & Veri:Bu kapsamda ülkemizin önemli turizm ziyaretçi merkezlerinden biri olan Çanakkale’de turizmle ilişkili olduğu tespit edilen paydaşlarla 2019 yılında görüşülerek nitel bir araştırma yapılmıştır.
💡
Sonuç & Katkı:Araştırma bulgularına göre genel görüş; Çanakkale’nin mevcut turistik gücünün şehrin akıllı bir turizm şehrine dönüşme potansiyelini desteklediğidir.
🔬Tür:Uygulamalı Anket & Alan Araştırması
📍Kapsam:2019 Verileri
⚙️Değişkenler:Akıllı Turizm Şehri · Rekabet Gücü · Şehir Pazarlaması

Özet

Bu çalışma, akıllı şehir kavramını şehir pazarlaması bağlamında ve turizm odağında incelemeyi amaçlamıştır. Bu kapsamda ülkemizin önemli turizm ziyaretçi merkezlerinden biri olan Çanakkale’de turizmle ilişkili olduğu tespit edilen paydaşlarla 2019 yılında görüşülerek nitel bir araştırma yapılmıştır. Yapılan görüşmelerle paydaşların akıllı turizm şehri kapsamında Çanakkale ilindeki turizmin mevcut durumu hakkındaki görüşleri ve yine bu doğrultuda neler yapılabileceğini hakkındaki önerilerinin belirlenmesi için öngörülmüştür. Araştırmada yarı yapılandırılmış anket formuyla görüşme tekniği uygulanmıştır. Ayrıca içerik analiziyle de araştırma desteklenmiştir. Araştırma kapsamında merkezi yönetim, yerel yönetim, özel sektör, sivil toplum kuruluşları ve diğer kategorileri altında toplam dokuz paydaşla görüşülmüştür. Araştırma bulgularına göre genel görüş; Çanakkale’nin mevcut turistik gücünün şehrin akıllı bir turizm şehrine dönüşme potansiyelini desteklediğidir. Araştırma bulguları doğrultusunda Çanakkale’nin akıllı bir turizm şehrine dönüşmesinin kentin turistik rekabet edilebilirliğine olumlu katkılar sunacağı söylenebilir.

Abstract

In this study, it was aimed to examine the smart city concept in the context of city marketing with a focus on tourism. In this context, qualitative research was conducted in Çanakkale, which is one of the important tourist attraction centers of our country, by interviewing the stakeholders who were identified to be related to tourism. Within the scope of the interviews conducted, it was foreseen to reveal the opinions of the stakeholders about the current situation of tourism in the city and their suggestions about what can be done for Çanakkale in the context of a smart tourism city. In the research, the interview technique was applied with a semi-structured questionnaire. Moreover, the research was supported by content analysis as well. A total of nine stakeholders were interviewed under the categories of the central government, local administration, private sector, non-governmental organizations, and others within the framework of the research. According to the research findings, the general view is that the current tourism power of Çanakkale will support its potential to transform into a smart tourism city. In line with the research findings, it can be claimed that the transformation of Çanakkale into a smart tourism city will contribute positively to the tourism competitiveness of the city.

🔖

Bu Makaleye Atıf Yap

Köse, B. Ç. (2022). Şehir Pazarlaması Kapsamında Akıllı Turizm Şehri Olarak Çanakkale’nin İncelenmesi. JOEEP: Journal of Emerging Economies and Policy, Cilt: 7 Sayı: 1, 118–130. https://ajindex.com/articles/1504419

📄 Tam Metin PDF Okuyucu

📄

PDF görüntüleyici hazırlanıyor...

Kaynakça (52)

  1. Aragonez, T., Alves, G. C., & Blanco-González, A. (2017). Strategic management of city brands and its influence in smart cities. Sustainable Smart Cities, 79-88.
  2. Basbeth, F., Abd Ghani, N. H., & Sedyowidodo, U. (2018). Smart destination branding: the need for new capability and opportunities for entrepreneurship. In 2018 International Conference on ICT for Smart Society (ICISS) (pp. 1-5). IEEE.
  3. Benli, B., Gezer, M., & Karakas, E. (2020). Smart City transformation for mid-sized cities: Case of Canakkale, Turkey. Handbook of Smart Cities, 1-20.
  4. Boes, K., Buhalis, D., & Inversini, A. (2016). Smart tourism destinations: ecosystems for tourism destination competitiveness. International Journal of Tourism Cities, 2(2), 108-124.
  5. Buchholz, K. (2020). How has the world’s urban population changed from 1950 to today. In World Economic Forum, Geneva, Switzerland.
  6. Buhalis D., Amaranggana A. (2013). Smart Tourism Destinations. In: Xiang Z., Tussyadiah I. (eds) Information and Communication Technologies in Tourism 2014. Springer, Cham. https://doi.org/10.1007/978-3-319-03973-2_40
  7. Chan, C. S., Peters, M., & Pikkemaat, B. (2019). Investigating visitors’ perception of smart city dimensions for city branding in Hong Kong. International Journal of Tourism Cities, 5(4), 620-638.
  8. Chung, N., Lee, H., Ham, J., & Koo, C. (2021). Smart tourism cities’ competitiveness index: a conceptual model. In Information and communication technologies in Tourism 2021 (pp. 433-438). Springer, Cham.
  9. Cimbaljević, M., Stankov, U., & Pavluković, V. (2019). Going beyond the traditional destination competitiveness–reflections on a smart destination in the current research. Current Issues in Tourism, 22(20), 2472-2477.
  10. Compendium of best practices 2019 European Capital of Smart Tourism competition (2019). https://smarttourismcapital.eu/wp-content/uploads/2019/07/Compendium_2019_FINAL.pdf
  11. Concilio G., Li C., Rausell P., & Tosoni I. (2019). Cities as Enablers of Innovation. In: Concilio G., Tosoni I. (eds) Innovation Capacity and the City. Springer Briefs in Applied Sciences and Technology. Springer, Cham. https://doi.org/10.1007/978-3-030-00123-0_3
  12. Çakıcı, A.C., Mercan, Ş.O. & Harman, S. (2007). Sayılarla Çanakkale Turizminin Değerlendirilmesi. Girişimcilik ve Kalkınma Dergisi, 1(2), 113-135.
  13. Eberhardt, C. (2019). Capabilities needed to become a Smart Tourism Destination: Use Case: Helsinki and Berne.
  14. Elo, S. ve Kyngäs, H. (2008). The Qualitative Content Analysis Process. Journal of Advanced Nursing, 62(1), 107-115. doi: 10.1111/j.1365-2648.2007.04569.
  15. Falconer, G., & Mitchell, S. (2012). Smart city framework. Cisco Internet Business Solutions Group (IBSG), 12(9), 2-10. https://www.cisco.com/c/dam/en_us/about/ac79/docs/ps/motm/Smart-City-Framework.pdf
  16. Ferrer, J. R. (2017). Barcelona’s Smart City vision: an opportunity for transformation. Field Actions Science Reports. The journal of field actions, (Special Issue 16), 70-75. http://journals.openedition.org/factsreports/4367
  17. Gibson, D. V., Kozmetsky, G., & Smilor, R. W. (Eds.). (1992). The technopolis phenomenon: Smart cities, fast systems, global networks. Rowman & Littlefield.
  18. Giffinger, R., Ferter, C., Kramar, H., Kalasek, R., Pichler-Milanović, N., & Meijers, E. (2007). Smart Cities: Ranking of European Medium-sized Cities. Vienna University of Technology- Centre of Regional Science (SRF). http://www.smart-cities.eu/download/smart_cities_final_report.pdf
  19. Gil-Garcia, J. R., Pardo, T. A., & Nam, T. (2015). What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization. Information Polity, 20(1), 61-87. https://doi.org/10.3233/IP-150354
  20. Giritlioğlu, İ., & Avcıkurt, C. (2010). Şehirlerin Turistik Bir Ürün Olarak Pazarlanmasi, Örnek Şehirler ve Türkiye’deki Şehirler Üzerine Öneriler (Derlemeden Oluşmuş Bir Uygulama). Adıyaman Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (4), 74-89.
  21. Grebosz-Krawczyk, M. (2021). Place branding (r) evolution: the management of the smart city’s brand. Place Branding and Public Diplomacy, 17(1), 93-104.
  22. Gretzel, U., Reino, S., Kopera, S., & Koo, C. (2015). Smart tourism challenges. Journal of Tourism, 16(1), 41-47.
  23. Goel, A., Ganesh, L. S. ve Kaur, A. (2019). Deductive Content Analysis of Research on Sustainable Construction in India: Current Progress and Future Directions. Journal of Cleaner Production, 226, 142-158. doi:10.1016/j.jclepro.2019.03.314.
  24. Hollands, R. G. (2008). Will the real smart city please stand up?. City, 12(3), 303-320. https://doi.org/10.1080/13604810802479126
  25. Huertas, A., Moreno, A., & My, T. H. (2019). Which destination is smarter? Application of the (SA) 6 frame work to establish a ranking of smart tourist destinations. International Journal of Information Systems and Tourism (IJIST), 4(1), 19-28.
  26. Huertas, A., Moreno, A., & Pascual, J. (2021). Place Branding for Smart Cities and Smart Tourism Destinations: Do They Communicate Their Smartness?. Sustainability, 13(19), 10953.
  27. IBM. (2009). IBM Offers Smarter City Assessment Tool to Help Cities Prepare for Challenges and Opportunities of Unprecedented Urbanization. https://www-03.ibm.com/press/us/en/pressrelease/27791.wss
  28. Invest in Çanakkale (2021). 101 Reasons to Invest in Çanakkale. http://www.investincanakkale.com/en/27053/101-Reasons-to-Invest-in-Canakkale
  29. Ivars-Baidal, J. A., Celdrán-Bernabeu, M. A., Femenia-Serra, F., Perles-Ribes, J. F., & Giner-Sánchez, D. (2021). Measuring the progress of smart destinations: The use of indicators as a management tool. Journal of Destination Marketing & Management, 19, 100531.
  30. Jeong, M., & Shin, H. H. (2020). Tourists’ experiences with smart tourism technology at smart destinations and their behavior intentions. Journal of Travel Research, 59(8), 1464-1477. https://doi.org/10.1177/0047287519883034
  31. Khan, M. S., Woo, M., Nam, K., & Chathoth, P. K. (2017). Smart city and smart tourism: A case of Dubai. Sustainability, 9(12), 1-24. https://doi.org/10.3390/su9122279
  32. Kolotouchkina, O., & Seisdedos, G. (2018). Place branding strategies in the context of new smart cities: Songdo IBD, Masdar and Skolkovo. Place Branding and Public Diplomacy, 14(2), 115-124.
  33. Koo, C., Shin, S., Gretzel, U., Hunter, W. C., & Chung, N. (2016). Conceptualization of smart tourism destination competitiveness. Asia Pacific Journal of Information Systems, 26(4), 561-576.
  34. Köse, B. Ç., & Ayhün, S. E. (2020). Turizmde Kriz yönetimi" Covid-19 Salgınının Analizi". Livre de Lyon.
  35. Köseoğlu, Ö., & Demirci, Y. (2018). Akıllı şehirler ve yerel sorunların çözümünde yenilikçi teknolojilerin kullanımı. Uluslararası Politik Araştırmalar Dergisi, 4(2), 40-57. https://doi.org/10.25272/j.2149-8539.2018.4.2.03
  36. La Rocca, R. A. (2014). The role of tourism in planning the smart city. TeMA-Journal of Land Use, Mobility and Environment, 7(3), 269-284. http://dx.doi.org/10.6092/1970-9870/2814
  37. Lee, P., Hunter, W. C., & Chung, N. (2020). Smart tourism city: Developments and transformations. Sustainability, 12(10), 1-15. https://doi.org/10.3390/su12103958
  38. López de Ávila, A., et al. (2015). Informe destinos turísticos inteligentes: construyendo el futuro. In Technical report SEGITTUR. https://www.segittur.es/opencms/export/sites/segitur/.content/galerias/ descargas/proyectos/Libro-Blanco-Destinos-Tursticos-Inteligentes-ok es.pdf
  39. Maček, A., Ovin, R., & Starc – Peceny, U. (2019). Smart Cities Marketing and Its Conceptual Grounds. Naše gospodarstvo/Our Economy, 65(4), 110–116. DOI: 10.2478/ngoe-2019-0024
  40. Molinillo, S., Anaya-Sánchez, R., Morrison, A. M., & Coca-Stefaniak, J. A. (2019). Smart city communication via social media: Analysing residents' and visitors' engagement. Cities, 94, 247-255.
  41. Manville, C., Cochrane, G., Cave, J., Millard, J., Pederson, J. K., & Thaarup, R. K. (2014). Mapping smart cities in the EU. Brussels, Belgium: European Parliament.
  42. Mora, L., Bolici, R., & Deakin, M. (2017). The first two decades of smart-city research: A bibliometric analysis. Journal of Urban Technology, 24(1), 3-27. https://doi.org/10.1080/10630732.2017.1285123
  43. Neirotti, P., De Marco, A., Cagliano, A. C., Mangano, G., & Scorrano, F. (2014). Current trends in smart city initiatives: Some stylised facts. Cities, 38, 25-36. https://doi.org/10.1016/j.cities.2013.12.010
  44. Snow, C. C., Håkonsson, D. D., & Obel, B. (2016). A smart city is a collaborative community: Lessons from smart Aarhus. California Management Review, 59(1), 92-108. https://doi.org/10.1177/0008125616683954
  45. Spirou, C. (2011). Urban tourism and urban change: Cities in a global economy. Routledge.
  46. Uca Özer, S. (2015). Şehir Pazarlaması Kapsamında Marka Kişiliği ve Marka Sadakati İlişkisi. Beykent Üniversitesi Sosyal Bilimler Dergisi, 8, 118-136.
  47. Uca, S. (2019). Şehir turizmi. Detay Yayıncılık.
  48. Wang, D., Park, S., & Fesenmaier, D. (2012). The Role of Smartphones in Mediating the Tourism Experience. Journal of Travel Research, 51(4), 371-387.
  49. World Tourism Cities Federation. (2019). Global report on smart tourism in cities. Retrieved 02.09.2020 from: https://prefeitura.pbh.gov.br/sites/default/files/estrutura-de-governo/belotur/2020/wtcf-global-report-on-smart-tourism-in-cities.pdf
  50. World Tourism Organization (2017). UNWTO/WTCF City tourism performance research, Madrid, https://doi.org/10.18111/9789284419616
  51. World Tourism Organization (2020). UNWTO Recommendations on Urban Tourism, UNWTO, Madrid, https://doi.org/10.18111/9789284422012
  52. Yigitcanlar, T., & Kamruzzaman, M. (2018). Does smart city policy lead to sustainability of cities?. Land Use Policy, 73, 49-58. https://doi.org/10.1016/j.landusepol.2018.01.034