LEARNER’S SATISFACTION: A CASE STUDY ON IGNOU’S ENGINEERING DIPLOMA PROGRAM

Abstract

Open and Distance Learning (ODL) system is different from conventional education system. ODL system imparts education through multiple media and techniques to equalize the class room education. Unlike the conventional system, the distant learners (students, adults, employed persons, etc.) may face some problems during their course of study. In this paper authors discuss various problems faced by the ODL learners and propose some good practices to enhance the learner’s satisfaction level. The paper further describes the importance of Engineering programmes offered through ODL for working technicians (ITI certificate holders) and working technical supervisors (Engineering Diploma holders). It also talks about the career opportunities and promotion aspects after the completion of their respective programmes.