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Dergiler / Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi / 2026 / Volume: 13 Issue: 3

Mapping Technostress Research in Tourism: A Bibliometric Review and Future Perspectives

Onur Çelen(Bursa Uludağ Üniversitesi Harmancık Meslek Yüksekokulu)0000-0003-4601-2173
Sayfa
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Yayın Tarihi
2026-09-30
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⚡ TL;DR(1 Cümlede Hızlı Çıkarım)

This study contributes to the tourism literature by mapping the intellectual development of technostress research, identifying dominant and emerging themes, and providing a future research agenda for tourism and hospitality scholars.

📌 3 Maddede Bu Makale

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Amaç & Hipotez:The rapid expansion of digital technologies, artificial intelligence (AI), and smart systems has significantly increased scholarly interest in technostress within the tourism and hospitality sectors.
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Temel Bulgular & Veri:Publications indexed in the Scopus database between 2020 and 2025 were analyzed following the PRISMA guidelines.
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Sonuç & Katkı:This study contributes to the tourism literature by mapping the intellectual development of technostress research, identifying dominant and emerging themes, and providing a future research agenda for tourism and hospitality scholars.
🔬Tür:Literatür & Derleme Çalışması
📍Kapsam:2020 Verileri
⚙️Değişkenler:Technostress · Tourism · Hospitality

Abstract

The rapid expansion of digital technologies, artificial intelligence (AI), and smart systems has significantly increased scholarly interest in technostress within the tourism and hospitality sectors. Although the number of empirical studies has grown considerably, the intellectual structure and thematic evolution of technostress research in tourism and hospitality remain underexplored from a bibliometric perspective. Accordingly, this study examines the development of technostress research in tourism and hospitality through a bibliometric review. Publications indexed in the Scopus database between 2020 and 2025 were analyzed following the PRISMA guidelines. Bibliometric analyses were performed using the Bibliometrix package and the Biblioshiny interface in RStudio. The analysis covered annual publication output, journal productivity, keyword structures, title-word relationships, country-level productivity, and international collaboration networks. The findings revealed a substantial increase in publication output after 2023, reflecting growing scholarly interest in technostress associated with digital transformation, artificial intelligence, smart tourism technologies, and employee adaptation processes. The literature has evolved around three major thematic areas: employee-related outcomes, tourists’ digital experiences, and emerging issues related to technological transformation. This study contributes to the tourism literature by mapping the intellectual development of technostress research, identifying dominant and emerging themes, and providing a future research agenda for tourism and hospitality scholars.

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Bu Makaleye Atıf Yap

Çelen, O. (2026). Mapping Technostress Research in Tourism: A Bibliometric Review and Future Perspectives. Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Volume: 13 Issue: 3. https://doi.org/10.30798/makuiibf.1909179

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Kaynakça (10)

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