SUGGESTING A FRAMEWORK FOR TRANSITION TOWARDS MORE INTEROPERABLE E-GOVERNMENT IN TURKEY: A NAUTILUS MODEL OF CROSS-CULTURAL KNOWLEDGE CREATION AND ORGANIZATIONAL LEARNING

Abstract

As an important project for Turkey to achieve the Information/Knowledge Society Strategic Goals, the e-Government Gateway currently focuses on the delivery of the public services via a single portal on the Internet, underlying a transition towards more integrated systems and interoperable operations. In order to provide a supportive base for this transition we develop a modeling of “nautilus” model of cross-cultural knowledge creation and organizational learning, and link this conceptual model with the e-Government Gateway. Based on Knowledge Science concepts such as ba (place), ma (time), reflection and refraction, nautilus model incorporates the interactions @ the Internet and mobile devices that contribute to cross-cultural information transfer and knowledge creation. We hope the resulting work will contribute to the improvement of e-government services not only in Turkey but all around the world