AN E-GOVERNMENT PROJECT MANAGEMENT APPROACH WITH E-TRANSFORMATION PERSPECTIVE

Abstract

Technological improvements and infrastructures in e-government activities solely form the tip of the iceberg. Transformed and streamlined services have become underlying mechanism for many government projects. In this paper, we examine these mechanisms with a project management approach and highlight the difference between adaptive projects and transformative projects. Our findings suggest that the invisible part of the iceberg in an e-government project is composed of human resources management, business process re-engineering, and administrative and legislative needs. The success in an e-government project requires well-defined project plan and technical specifications, and comes with adequate level of focus on non-technical aspects that are based on the gap analysis for transformational needs.