Determınıng Crıterıa And Evaluatıng Supplıers Performance In Automotıve Spare Part Sector

Özet

Parts of the automobiles should be renewed after a certain time and distance of usage. Considering that automobiles are indispensable elements of everyday life, the renewal process has significant cost to the users. Criteria, effecting the performances of relationship between spare part retailers and their suppliers, are revealed via this study. Using these criteria, performance of suppliers is evaluated with Grey Relational Analysis (GRA). It is seen that suitable price, return convenience and discount rate are more important than the other criteria.