The Overview of Future Tourism Guidance Under The Concepts of Smart Tourism and Super Smart Tourist

Akıllı Turizm ve Süper Akıllı Turist Kavramları Işığında Geleceğin Turizm Rehberliğine Bakış

Abstract

The new generation technologies such as robotics, Internet of Things (IoT), artificial intelligence, sensors, cognitive technologies, nanotechnology, quantum computing, wearable technologies, augmented reality, intelligent signaling, intelligent robots, big data, 3D have leaded the fourth industrial revolution, often referred to as Industry 4.0. The use of Industry 4.0 technologies in business life, communication and education has changed business environments and lifestyles. Therefore, the concept of Tourism 4.0 emerged because the tourism industry was rapidly affected by technology and began to adapt to these technologies. Especially, with the increase in the number of Z generation tourists technology has been used in tourism sector. In this context, the concept of super smart tourists, called Tourist 5.0, started to be discussed. The expectations of super smart tourists from professional tourist guides in the context of technology have also started to change. Therefore, the aim of the study is to examine the tourism guidance within the scope of the super-smart tourists of the future, to determine the usage areas of new generation technologies in the field of tourism guidance and to make recommendations for tourism guidance in this direction.

Özet

Günümüzde sıkça söz edilen ve Endüstri 4.0 olarak isimlendirilen dördüncü