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Journals / İş,Güç; Endüstri İlişkileri ve İnsan Kaynakları Dergisi / 2006 / Cilt: 8 Sayı: 2

Call center work from employer and employee perspective: two field studies from turkish banking sector

Ass.Prof.Dr. Gözde YILMAZ,Ass.Prof.Dr. Aşkın KESER,,

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DOI
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Abstract

\n Call Center, Call Center Work, Burn Out, Job satisfaction, Monitoring

Özet

657

Keywords: Call Center,Call Center Work