Journals / Anadolu Üniversitesi Sosyal Bilimler Dergisi / 2014 / Cilt: 14 - Sayı: 3

The Effect of Organizational Trust as a Mediator Role on the Relationship between Organizational Justice with Organizational Commitment

Örgütsel Adalet ile Örgütsel Bağlılık Arasındaki İlişkide Örgütsel Güvenin Aracılık Etkisi

Pages
1–17
Publication Date
2014-09-01
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Hence, it could be said that employees’ organizational trust and organizational commitment could be increased by the help of implication of procedural justice by the managers.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:It is known that the organizational justice and organizational trust have effect on employees’ attitudes towards business.
📊
Key Findings & Data:Questionnaire has been applied with the convenience sampling method to five star hotel employees in İstanbul between 1 July and 15 December in 2013. 276 hotel employees have participated in the research, totally.
💡
Conclusion & Impact:Hence, it could be said that employees’ organizational trust and organizational commitment could be increased by the help of implication of procedural justice by the managers.
🔬Design:Survey & Empirical Study
📍Scope:2013 Verileri
⚙️Variables:Örgütsel Adalet · Örgütsel Güven · Örgütsel Bağlılık

Abstract

It is known that the organizational justice and organizational trust have effect on employees’ attitudes towards business. This study mainly has two aims, first of which is to investigate the effect of organizational justice on organizational commitment, and the second one is to investigate the mediator role of organizational trust in this effect. To achieve this goal, a questionnaire has been formed via the scales of organizational justice, organizational trust, and organizational commitment. Questionnaire has been applied with the convenience sampling method to five star hotel employees in İstanbul between 1 July and 15 December in 2013. 276 hotel employees have participated in the research, totally. Structural equation modeling has been applied in statistical analysis. As a result; it distributive justice and procedural justice have a positive effect on organizational commitment. When organizational trust has been added into model as a mediator, significant relation has been observed only between procedural justice and organizational commitment. Hence, it could be said that employees’ organizational trust and organizational commitment could be increased by the help of implication of procedural justice by the managers.

Özet

Örgütsel adaletin ve örgütsel güvenin çalışanların işletmeye karşı olan tutumlarını etkilediği bilin�- mektedir. Bu çalışmanın amacı, örgütsel adaletin çalışanların örgütsel bağlılıklarına etkisini ve bu etkide örgütsel güvenin aracılık rolünü belirlemektir. Bu amaçla, Örgütsel Güven Ölçeği, Örgütsel Adalet Ölçeği ve Örgütsel Bağlılık Ölçeğinden yararlanarak bir anket oluşturulmuştur. Anket kolayda örnekleme yöntemi ile İstanbul’daki 5 yıldızlı otel çalışanlarına 1 Temmuz-15 Aralık 2013 döneminde uygulanmıştır. Araştırmaya 276 otel çalışanı katılmıştır. Yapısal eşitlik modellemesi ile yapılan analiz sonucunda; dağıtımsal adaletin ve işlemsel adaletin örgütsel bağlılığı pozitif olarak etkilediği belirlenmiştir. Ancak örgütsel güven aracı değişken olarak modele dahil edildiğinde sadece işlemsel adalet ile örgütsel bağlılık arasında örgütsel güvenin aracılık rolüne sahip olduğu belirlenmiştir. Bu sonuçlara bağlı olarak yöneticilerin işlemsel adalet uygulamaları gerçekleştirerek, çalışanların hem örgütsel güvenlerini hem de örgütsel bağlılıklarını artırmalarının mümkün olabileceği söylenebilir.

🔖

Cite This Article

Güzel, Y. D. D. T. (2014). The Effect of Organizational Trust as a Mediator Role on the Relationship between Organizational Justice with Organizational Commitment. Anadolu Üniversitesi Sosyal Bilimler Dergisi, Cilt: 14 - Sayı: 3, 1–17. https://ajindex.com/articles/9389

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (8)

  1. Angle, H. L, Perry, J. L. (1986). Dual Commitment Andlabour-Ma Nagement Relationship Climates. Academy of Management Journal, 29, 31–50.
  2. Aronson, E. (1999). The Social Animal. New York: Worth. Arslantürk, G., Şahan, S. (2012). Örgütsel Adalet ve Örgütsel Bağlılık Arasındaki İlişkinin Manisa İl Emniyet Müdürlüğü Örnekleminde İncelenmesi. Polis Bilimleri Dergisi, 14 (1), 135-159.
  3. Baldwin, S. (2006), Organisational justice, http://www. employment-studies.co.uk/pdflibrary/mp73.pdf/ (Erişim Tarihi: 12 Nisan 2012).
  4. Baron, R. M., Kenny, D. A. (1986). The Moderator- Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations. Journal of Personality and Social Psychology, 51, 1173-1182. http://dx.doi. org/10.1037//0022-3514.51.6.1173 Bayrak Kök, S. (2006). İş Tatmini ve Örgütsel Bağlılığın İncelenmesine Yönelik Bir Araştırma. İktisadi ve İdari Bilimler Dergisi, 20 (1), 291-317.
  5. Bentein, K., Vandenberg, R. J., Vandenberghe, C., Stinglhamber, F. (2005). The Role of Change in The Relationship between Commitment and Turnover: A latent growth Modeling Approach. The Journal of Applied Psychology, 90, 468−482. http://dx.doi. org/10.1037/0021-9010.90.3.468 Bies R. J. (1987). The Predicament of Injustice: The Management of Moral Outrage. Cummings L.L, Staw B.M. (Eds)., Research in Organizational Behaviour içinde, (s. 289-319).
  6. Greenwich, CT: JAI Bies, R. J., Moag, J. F. (1986). Interactional Justice: Communication Criteria of Fairness. R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations içinde (s. 43- 55). Greenwich, CT: JAI. Bolat, O. İ., Bolat, T. (2008). Otel İşletmelerinde Örgütsel Bağlılık ve Örgütsel Vatandaşlık Davranışı İlişkisi. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 11 (19),75-94.
  7. Brown B. B. (2003). Employees’ Organizational Commitment and Their Perception of Sypervisors’ Relation-Oriented Leadership Behaviors. (Yayınlanmamış Yüksek Lisans Tezi). Virginia/Falls Church. Celep, C., Yilmazturk, O.E. (2012). The Relationship among Organizational Trust, Multidimensional Organizational Commitment and Perceived Organizational Support in Educational Organizations. Social and Behavioral Sciences, 46, 5763-5776. http://dx.doi.org/10.1016/j.sbspro.2012.06.512
  8. Chathoth, P.K., Mak, B., Jauhari, V., Manaktola, K. (2007). Employees’ Perceptions of Organizational Trust And Service Climate: A Structural Model Combining Their Effects on Employee Satisfaction. J