Investigation of the Communication Skill Levels of Sports Club Managers

Abstract

When a manager is in good communication with other staff, both the staff will be happy emotionally and will bring success to the manager. Consequently, the aim of this study was to identify the communication skill levels of the sport managers with different education levels and to investigate the effect of these different educational levels on communication skills. A “Communication skills scale" was applied to 124 volunteers sport managers. The different questions on the scale reflect the mental, behavioral and emotional communication skills. It was observed that the education level of the sport managers was distributed as elementary school, secondary school, high school, undergraduate degree and graduate degree. As a result, no significant difference was found between the levels of communication skills of sport managers in relation with their age and gender (p>0.05). Furthermore, the general communication skill levels according to educational status of sport managers demonstrated significant difference (p˂0.05). University graduates are expected to increase their level of communication skills in terms of personal development owing both to their educational and pedagogical lessons and also as a result of the increasing communication with other persons.