As all business firms operating in a highly competitive environment higher education institutions also indicate an intense effort to be accredited as far as their education system and their administrative system are concerned The efforts to secure accreditation however are accompanied by a huge change wave and positive attitudes of the personel become critical for the success of the quality studies in this process Mersin University has been awarded a Quality Management System document by the Turkish Standards Institute two years ago The purpose of this study is to investigate the attitudes of the university personnel including all the academic and administrative staff in relation to the change process in the institution The research material consists of the “Attitude Againts Change Scale” and a questionnaire all to be filled out by the respondents The results indicate that the title years worked and the way of participation in the quality studies heve different effects on the attitudes regarding the change process Keywords: Quality Management System Higher Education Institutions Organizational Change
📌 3 Key Takeaways
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Objective & Hypothesis:As all business firms operating in a highly competitive environment higher education institutions also indicate an intense effort to be accredited as far as their education system and their administrative system are concerned The efforts to secure accreditation however are accompanied by a huge change wave and positive attitudes of the personel become critical for the success of the quality studies in this process Mersin University has been awarded a Quality Management System document by the Turkish Standards Institute two years ago The purpose of this study is to investigate the attitudes of the university personnel including all the academic and administrative staff in relation to the change process in the institution The research material consists of the “Attitude Againts Change Scale” and a questionnaire all to be filled out by the respondents The results indicate that the title years worked and the way of participation in the quality studies heve different effects on the attitudes regarding the change process Keywords: Quality Management System Higher Education Institutions Organizational Change
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Key Findings & Data:As all business firms operating in a highly competitive environment higher education institutions also indicate an intense effort to be accredited as far as their education system and their administrative system are concerned The efforts to secure accreditation however are accompanied by a huge change wave and positive attitudes of the personel become critical for the success of the quality studies in this process Mersin University has been awarded a Quality Management System document by the Turkish Standards Institute two years ago The purpose of this study is to investigate the attitudes of the university personnel including all the academic and administrative staff in relation to the change process in the institution The research material consists of the “Attitude Againts Change Scale” and a questionnaire all to be filled out by the respondents The results indicate that the title years worked and the way of participation in the quality studies heve different effects on the attitudes regarding the change process Keywords: Quality Management System Higher Education Institutions Organizational Change
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Conclusion & Impact:As all business firms operating in a highly competitive environment higher education institutions also indicate an intense effort to be accredited as far as their education system and their administrative system are concerned The efforts to secure accreditation however are accompanied by a huge change wave and positive attitudes of the personel become critical for the success of the quality studies in this process Mersin University has been awarded a Quality Management System document by the Turkish Standards Institute two years ago The purpose of this study is to investigate the attitudes of the university personnel including all the academic and administrative staff in relation to the change process in the institution The research material consists of the “Attitude Againts Change Scale” and a questionnaire all to be filled out by the respondents The results indicate that the title years worked and the way of participation in the quality studies heve different effects on the attitudes regarding the change process Keywords: Quality Management System Higher Education Institutions Organizational Change
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Kalite Yönetim Sistemi · Yükseköğretim Kurumları · Örgütsel Değişim
Abstract
As all business firms operating in a highly competitive environment higher education institutions also indicate an intense effort to be accredited as far as their education system and their administrative system are concerned The efforts to secure accreditation however are accompanied by a huge change wave and positive attitudes of the personel become critical for the success of the quality studies in this process Mersin University has been awarded a Quality Management System document by the Turkish Standards Institute two years ago The purpose of this study is to investigate the attitudes of the university personnel including all the academic and administrative staff in relation to the change process in the institution The research material consists of the “Attitude Againts Change Scale” and a questionnaire all to be filled out by the respondents The results indicate that the title years worked and the way of participation in the quality studies heve different effects on the attitudes regarding the change process Keywords: Quality Management System Higher Education Institutions Organizational Change
Özet
Günümüzün yoğun rekabet ortamında faaliyet gösteren tüm işletmeler gibi, eğitim kurumları da verdikleri eğitimin ve yönetim sistemlerinin kalitesini belgelendirme çabası içindedirler. Kalite belgesi almaya yönelik çalışmalar, işletmelerde yoğun bir değişim olgusunu da beraberinde getirmekte, çalışanların bu süreçte olumlu tutumlar içinde bulunmaları, kalite çalışmalarına etkinlik kazandırmaktadır. Bu çalışmanın amacı, iki yıl önce tüm birimleri ile Kalite Yönetim Sistemi Belgesi almış olan Mersin Üniversitesi‟ndeki akademik ve idari personelin bu süreçte yaşanan değişime ilişkin tutumlarının incelenmesidir. Araştırmada Değişime Karşı Tutum Ölçeği ve bilgi formu kullanılmıştır. Çalışmada genel olarak unvanın, kurumda çalışılan yılın ve kalite çalışmalarına katılım şeklinin değişime ilişkin tutum geliştirmede farklı etkilere sahip olduğu bulgulanmıştır
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