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Journals / Ekonomik ve Sosyal Araştırmalar Dergisi / 2014 / Cilt: 10 - Sayı: 1

THE EFFECT OF PERCEIVED CRITICAL SUCCESS FACTORS IN ENTERPRISE RESOURCE PLANNING (ERP) IMPLEMENTATION ON THE PERCEIVED SUCCESS OF ERP SYSTEM IN THE HOTEL INDUSTRY: A RESEARCH IN BUSINESS HOTELS IN ANKARA

OTELCİLİK SEKTÖRÜNDE KURUMSAL KAYNAK PLANLAMASI (KKP) UYGULAMALARINDAKİ ALGILANAN KRİTİK BAŞARI FAKTÖRLERİNİN KKP SİSTEMİNİN ALGILANAN BAŞARISI ÜZERİNDEKİ ETKİLERİ: ANKARA'DAKİ İŞ OTELLERİNDE BİR ARAŞTIRMA

Arzu TEKBAŞ AYPAR
Mine ÖMÜRGÖNÜLŞEN
Pages
207–237
Publication Date
2022-10-11
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In regressionanalysis, a significant relationship is found between five of the seven perceivedcritical success factors (perceived top management support, perceived technicalsupport of the software developer, perceived project management, perceivedcompatibility of the hardware and software programmes with the ERP system,perceived clearly identified vision) and the perceived success of ERP system.The results of One-Way Variance Analysis shows that the perceived success ofERP systems is higher at institutionalized hotels which have higher revenue andmore employees.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The purpose of this study is to analyse the effect of perceived critical successfactors on the perceived success of ERP system at hotel industry.
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Key Findings & Data:As a result ofthe correlation analysis, a positive relationship is found between perceivedcritical success factors and perceived success of ERP system.
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Conclusion & Impact:In regressionanalysis, a significant relationship is found between five of the seven perceivedcritical success factors (perceived top management support, perceived technicalsupport of the software developer, perceived project management, perceivedcompatibility of the hardware and software programmes with the ERP system,perceived clearly identified vision) and the perceived success of ERP system.The results of One-Way Variance Analysis shows that the perceived success ofERP systems is higher at institutionalized hotels which have higher revenue andmore employees.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The purpose of this study is to analyse the effect of perceived critical successfactors on the perceived success of ERP system at hotel industry. As a result ofthe correlation analysis, a positive relationship is found between perceivedcritical success factors and perceived success of ERP system. In regressionanalysis, a significant relationship is found between five of the seven perceivedcritical success factors (perceived top management support, perceived technicalsupport of the software developer, perceived project management, perceivedcompatibility of the hardware and software programmes with the ERP system,perceived clearly identified vision) and the perceived success of ERP system.The results of One-Way Variance Analysis shows that the perceived success ofERP systems is higher at institutionalized hotels which have higher revenue andmore employees.

Özet

Bu çalışmanın amacı, otelcilik sektöründe KKP uygulamalarındaki algılanankritik başarı faktörlerinin KKP sisteminin algılanan başarısı üzerindeki etkisiniincelemektir. Korelasyon analizi sonucunda, algılanan kritik başarı faktörleri ileKKP sisteminin algılanan başarısı arasında pozitif yönlü bir ilişki bulunmuştur.Regresyon analizinde, yedi kritik başarı faktöründen beşi (üst yönetim desteğialgısı, yazılım sağlayıcının destek algısı, proje yönetimi algısı, donanım veyazılımın KKP sistemi ile uyumlu olması algısı, net ifade edilmiş vizyonunişletmedeki varlığı algısı) ile KKP sisteminin algılanan başarısı arasındakianlamlı bir ilişki bulunmuştur. Tek Yönlü Varyans Analizi sonuçları, KKPsisteminin algılanan başarısının; daha kurumsal, yıllık cirosu yüksek ve çalışansayısı fazla olan otellerde daha yüksek olduğunu ortaya koymaktadır.

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Cite This Article

AYPAR, A. T., ÖMÜRGÖNÜLŞEN, M. (2022). THE EFFECT OF PERCEIVED CRITICAL SUCCESS FACTORS IN ENTERPRISE RESOURCE PLANNING (ERP) IMPLEMENTATION ON THE PERCEIVED SUCCESS OF ERP SYSTEM IN THE HOTEL INDUSTRY: A RESEARCH IN BUSINESS HOTELS IN ANKARA. Ekonomik ve Sosyal Araştırmalar Dergisi, Cilt: 10 - Sayı: 1, 207–237. https://ajindex.com/articles/499642

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