Journals / Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi / 2019 / Cilt: 9 - Sayı: 2

The Effects of Organizational-Social Support and Emotional Intelligence on Job and Life Satisfaction

Örgütsel-Sosyal Destek İle Duygusal Zekanın İş ve Yaşam Tatmini Üzerine Etkisi

Pages
381–399
Publication Date
2022-10-11
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The importance of the results in terms of both theoretical and practitioners was drawn and necessary recommendations were developed.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The aim of this study is to determine the effects of perceived organizational support, perceived social support and emotional intelligence on job satisfaction and life satisfaction.
📊
Key Findings & Data:Data were collected from the banking sector employees working in Çorum (N=223) via questionnaire method.
💡
Conclusion & Impact:The importance of the results in terms of both theoretical and practitioners was drawn and necessary recommendations were developed.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

The aim of this study is to determine the effects of perceived organizational support, perceived social support and emotional intelligence on job satisfaction and life satisfaction. Data were collected from the banking sector employees working in Çorum (N=223) via questionnaire method. Based on the data obtained, the analyzes were performed in SPSS and AMOS programs. As a result of the analysis, it was determined that the perceived organizational support has a positive effect on job satisfaction and life satisfaction. Perceived social support and emotional intelligence have no effect on job satisfaction and life satisfaction. The importance of the results in terms of both theoretical and practitioners was drawn and necessary recommendations were developed.

Özet

Bu çalışmanın amacı, algılanan örgütsel destek, algılanan sosyal destek ve duygusal zekanın iştatmini ve yaşam tatmini üzerindeki etkilerini belirlemektir. Araştırmanın örneklemini, Çorumilinde bankacılık sektöründe çalışan toplam 223 banka çalışanı oluşturmaktadır. Veriler kolaydaörnekleme yöntemi kullanılarak, anket yolu ile toplanmıştır. Elde edilen veriler doğrultusundaanalizler, SPSS ve AMOS programlarında yapılmıştır. Analiz sonuçları incelendiğinde, algılananörgütsel desteğin iş tatmini ve yaşam tatminini pozitif yönde etkilediği belirlenmiştir. Algılanansosyal destek ile duygusal zekanın iş tatmini ve yaşam tatmini üzerinde etkisi olmadığı tespitedilmiştir. Elde edilen sonuçların hem teorik hem de uygulayıcılar açısından önemine dikkatçekilmiş ve ileride yapılacak olan araştırmalar için öneriler geliştirilmiştir.

🔖

Cite This Article

POLATCI, S., DEMİRER, M. C. (2022). The Effects of Organizational-Social Support and Emotional Intelligence on Job and Life Satisfaction. Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Cilt: 9 - Sayı: 2, 381–399. https://ajindex.com/articles/483129

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (18)

  1. Acar, F. (2002),
  2. Duygusal zeka ve liderlik, Sosyal Bilimler Enstitüsü Dergisi, 12, 53-68.
  3. Akın, M. (2008). Örgütsel destek, sosyal destek ve iş/aile çatışmalarının yaşam tatmini üzerindeki etkileri. Erciyes Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 25(2), 141-170.
  4. Akkoç, İ., Çalışkan, A. & Turunç, Ö. (2012). Örgütlerde gelişim kültürü ve algılanan örgütsel desteğin iş tatmini ve iş performansına etkisi: güvenin aracılık rolü. Yönetim ve Ekonomi, 19(1), 105-135.
  5. Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management. 29(1), 99-118.
  6. Baah, K. D. & Mekpor, B. (2017). The leaders’ emotional intelligence An antecedent of employees’ voluntary workplace behaviour: Evidence from the Ghanaian banking sector, African Journal of Economic and Management Studies, 8(3), 352-365.
  7. Bedi, M. & Bedi, K. (2017). Emotional intelligence and life satisfaction: an empirical study among managers in Indian banking sector, Amity Global Business Review. 12, 116-122.
  8. Blau, P. M. (1964).
  9. Exchange and Power in Social Life, New Brunswick, New Jersey. Bozoğlan, B. (2014). Çatışmanın yordayıcısı olarak sosyal destek ve yaşam doyumu. Kastamonu Eğitim Dergisi. 22(1), 161-175.
  10. Börk, A. & Adıgüzel, O. (2015). The impact of role conflict and role ambiguity on job satisfaction and organizational commitment: asurvey on banking sector of coastal aegean area. Electronic Turkish Studies, 10(10), 249-266.
  11. Brayfield, A. H. & Rothe, H. F. (1951). An Index of job satisfaction. Journal of Applied Psychology. 35: 307-311.
  12. Chan, D. W. (2006). Emotional Intelligence and Components of Burnout Among Chinese Secondary School Teachers in Hong Kong. Teaching and Teacher Education, 22(8), 1042-1054.
  13. Diener, E., Emmons, A. R., Larsen, J. R. & Griffin, S. (1985). The Satisfaction With Life Scale. Journal of Personality Assessment. 49(1), 71-75.
  14. Dixon, M. A. & Sagas, M. (2007). The Relationship Between Organizational Support, Work Family Conflict, and The Job-Life Satisfaction of University Coaches. Research Quarterly for Exercise and Sport. 78(3), 236-247.
  15. Ducharme, L. & Martin, J. (2000). Unrewarding work, coworker support, and job satisfaction: a test of the buffering hypothesis, Work and Occupations, 27(2), 223-243.
  16. Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986).
  17. Perceived organizational support, Journal of Applied Psychology, 71(3), 500-507.
  18. Eisenberger, R., C