The Evaluation of the Service Quality of Food and Beverage Enterprises in the University Campus and the Impact of Service Quality on Customer Satisfaction

BURHAN KILIÇ; AYDAN BEKAR

Journals / Seyahat ve Otel İşletmeciliği Dergisi / 2012 / Cilt: 9 - Sayı: 3

The Evaluation of the Service Quality of Food and Beverage Enterprises in the University Campus and the Impact of Service Quality on Customer Satisfaction

Üniversite Kampüsü İçerisinde Yiyecek İçecek Hizmeti Sunan İşletmelerin Hizmet Kalitesinin Değerlendirilmesi ve Hizmet Kalitesinin Müşteri Memnuniyetine Etkisi

BURHAN KILIÇ

AYDAN BEKAR

Journal: Seyahat ve Otel İşletmeciliği Dergisi
Issue: 2012 · Cilt: 9 - Sayı: 3
Pages: 38–51
DOI: —

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KILIÇ, B., BEKAR, A. (2012). The Evaluation of the Service Quality of Food and Beverage Enterprises in the University Campus and the Impact of Service Quality on Customer Satisfaction. Seyahat ve Otel İşletmeciliği Dergisi, Cilt: 9 - Sayı: 3, 38–51. https://ajindex.com/articles/314481