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Journals / Journal of Tourism and Gastronomy Studies / 2019 / Cilt: 7 - Sayı: 2

The Relationship between Organizational Identification, Organizational Commitment, and Job Satisfaction: A Research in Hotel Operations

Örgütsel Özdeşleşme, Örgütsel Bağlılık ve İş Tatmini İlişkisi: Otel İşletmelerinde Bir Araştırma

ALEV SÖKMEN
Pages
980–990
DOI
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

As a result of the correlation analysis, it was found that there was a positive correlation between organizational identification, organizational commitment and job satisfaction.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In this study, it is aimed to reveal the relationship between organizational identification, organizational commitment and job satisfaction.
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Key Findings & Data:Research data were obtained from 708 people working in three five-star hotels.
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Conclusion & Impact:As a result of the correlation analysis, it was found that there was a positive correlation between organizational identification, organizational commitment and job satisfaction.
🔬Design:Research Article
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Abstract

In this study, it is aimed to reveal the relationship between organizational identification, organizational commitment and job satisfaction. Research data were obtained from 708 people working in three five-star hotels. As a result of the correlation analysis, it was found that there was a positive correlation between organizational identification, organizational commitment and job satisfaction. According to the results of the regression analysis, it is seen that organizational identification has a significant effect on organizational commitment and job satisfaction, and organizational commitment has a significant effect on job satisfaction. Accordingly, the organizational commitment and job satisfaction levels of the hotel employees will increase if the perception of organizational identification increases. At the same time, it can be stated that if the level of organizational commitment increases, job satisfaction levels will increase. In addition, research findings show that organizational commitment has a partial mediating effect on the effect of organizational identification on job satisfaction in hotel employees.

Özet

Bu çalışmada örgütsel özdeşleşme, örgütsel bağlılık ve iş tatmini ilişkisini ortaya koymak amaçlanmıştır. Araştırma verileri, üç adet beş yıldızlı otel işletmesinde çalışan 708 kişiden elde edilmiştir. Korelasyon analizi sonucunda örgütsel özdeşleşme, örgütsel bağlılık ve iş tatmini arasında pozitif yönde anlamlı bir ilişki bulunduğu tespit edilmiştir. Regresyon analizi sonuçlarına göre ise örgütsel özdeşleşmenin örgütsel bağlılık ve iş tatmini üzerinde anlamlı bir etkisinin olduğunu ve örgütsel bağlılığın da iş tatmini üzerinde anlamlı bir etkisinin olduğunu göstermektedir. Buna göre otel çalışanlarının örgütsel özdeşleşme algılarının artması durumunda örgütsel bağlılık ve iş tatmini düzeylerinin artacağı görülmektedir. Aynı zamanda örgütsel bağlılıklarının artması durumunda da iş tatmini seviyelerinin artacağı ifade edilebilir. Öte yandan araştırma bulguları otel işletmelerinde örgütsel özdeşleşmenin iş tatmini üzerindeki etkisinde örgütsel bağlılığın kısmi aracılık etkisinin olduğunu göstermektedir.

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Cite This Article

SÖKMEN, A. (2019). The Relationship between Organizational Identification, Organizational Commitment, and Job Satisfaction: A Research in Hotel Operations. Journal of Tourism and Gastronomy Studies, Cilt: 7 - Sayı: 2, 980–990. https://ajindex.com/articles/270925

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