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Journals / Journal of Tourism and Gastronomy Studies / 2020 / Cilt: 8 - Sayı: 1

The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

Neslihan KAN SÖNMEZ
Pages
291–306
DOI
—
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The study results indicated that the employees' perceptions of psychological empowerment ( =3,12) and trust in supervisors ( =3,06) were moderate.

📌 3 Key Takeaways

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Objective & Hypothesis:The relationship between supervisors and subordinates in professional enterprises is a factor that directly affects employees in terms of organizational behavior.
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Key Findings & Data:The questionnaire used as a data collection technique was applied to 396 employees of seven five-star hotel enterprises operating in Antalya Kemer and Manavgat districts.
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Conclusion & Impact:The study results indicated that the employees' perceptions of psychological empowerment ( =3,12) and trust in supervisors ( =3,06) were moderate.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Domain Parameters

Özet

The relationship between supervisors and subordinates in professional enterprises is a factor that directly affects employees in terms of organizational behavior. Employees who have the perception that they are psychologically empowered, ensures a positive approach to the organization and contributes directly and indirectly to the productivity of the enterprise with a sense of trust. The aim of this study was to reveal the relationship between psychological empowerment and trust in supervisor in five-star hotel enterprises. The questionnaire used as a data collection technique was applied to 396 employees of seven five-star hotel enterprises operating in Antalya Kemer and Manavgat districts. Descriptive statistics, correlation analysis, t test and analysis of variance were used for data analysis. The study results indicated that the employees' perceptions of psychological empowerment ( =3,12) and trust in supervisors ( =3,06) were moderate. However, a significant and positive (r = 0.638) association was determined between psychological empowerment and trust in supervisor. Furthermore, psychological empowerment and trust in supervisors showed significant differences according to some demographic characteristics of the employees.

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Cite This Article

SÖNMEZ, N. K. (2020). The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises. Journal of Tourism and Gastronomy Studies, Cilt: 8 - Sayı: 1, 291–306. https://ajindex.com/articles/270903

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