SavedAdd your journal

Journals / Uluslararası Güncel Turizm Araştırmaları Dergisi / 2022 / Cilt: 6 Sayı: 2

Integration of Lean Principles in Hotel Management into 14001:2015 Environmental Management System

Otel İşletmeciliğinde Yalın İlkelerin 14001:2015 Çevre Yönetim Sistemine Entegrasyonu

Aysun Kapucugil İkiz(DOKUZ EYLÜL ÜNİVERSİTESİ, İŞLETME FAKÜLTESİ)0000-0002-8337-2111
Ezel Abacı0000-0003-4062-7142
Pages
137–147
Publication Date
2022-12-30
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

According to the author's knowledge, this is the first study to assess how lean principles and ISO 14001 can be used together as an integrated strategy to enhance environmental performance in the tourism industry.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:ISO 14001 specifies the requirements for creating an environmental management system.
📊
Key Findings & Data:These requirements are significant because they serve as a model for how the system is managed and the organization is structured to be environmentally friendly.
💡
Conclusion & Impact:According to the author's knowledge, this is the first study to assess how lean principles and ISO 14001 can be used together as an integrated strategy to enhance environmental performance in the tourism industry.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Yalın Yönetim · Yalın ilkeler · ISO 14001

Abstract

ISO 14001 specifies the requirements for creating an environmental management system. These requirements are significant because they serve as a model for how the system is managed and the organization is structured to be environmentally friendly. According to many studies in the literature, in order to improve environmental performance, strategies such as ISO 14001, waste management, reuse, and reprocessing should be integrated and supported by other systematic process improvement approaches such as lean management. Many empirical studies have shown that lean management principles and tools improve environmental management. This study aims at presenting a conceptual model for the integration of lean principles and ISO14001 environmental management requirements that can be used to assess and enhance environmental performance, one of the most crucial indicators of the tourism industry. The study focused on the processes unique to hotel management, and defined the main concepts, principles, tools and performance indicators that came out with the integrated model for these processes. The proposed model is anticipated to help increase the visibility of the environmental performance of hotel businesses in the tourism industry. According to the author's knowledge, this is the first study to assess how lean principles and ISO 14001 can be used together as an integrated strategy to enhance environmental performance in the tourism industry.

Özet

ISO 14001 standardı, bir çevre yönetim sistemini geliştirmek için gerekli olan şartları içermektedir. Bu şartlar, sistemin yönetilme şekli ve kuruluşun çevreye duyarlı hale gelecek biçimde yapılandırılması ile ilgili bir referans model oluşturduğu için önemlidir. Literatürde pek çok çalışmada çevresel performansı artırmak için, ISO 14001, atık yönetimi, yeniden kullanım ve yeniden işleme gibi stratejilerin yalın yönetim gibi diğer sistematik süreç iyileştirme yaklaşımlarıyla entegre edilmesi ve desteklenmesi gerektiği ifade edilmektedir. Birçok ampirik çalışma, yalın yönetim ilkelerinin ve araçlarının çevre yönetimine olumlu etkisi olduğunu göstermiştir. Bu çalışma, turizm endüstrisinin en önemli göstergelerinden biri olan çevresel performansı değerlendirmek ve geliştirmek için kullanılabilecek yalın ilkelerin ve ISO14001 çevre yönetimi gerekliliklerinin entegrasyonu için kavramsal bir model sunmayı amaçlamaktadır. Çalışmada otel işletmeciliğine özgü süreçler üzerinde durulmuş ve bu süreçler için bütünleşik model ile ortaya çıkan temel kavram, ilke, araç ve performans göstergeleri tanımlanmıştır. Önerilen modelin, turizm sektöründeki otel işletmelerinin çevresel performansının görünürlüğünü artırmaya yardımcı olması beklenmektedir. Yazarın bilgisine göre bu çalışma, turizm endüstrisinde çevresel performansı artırmak için yalın ilkelerin ve ISO 14001'in entegre bir strateji olarak birlikte kullanılabilirliğini değerlendiren ilk çalışmadır.

🔖

Cite This Article

İkiz, A. K., Abacı, E. (2022). Integration of Lean Principles in Hotel Management into 14001:2015 Environmental Management System. Uluslararası Güncel Turizm Araştırmaları Dergisi, Cilt: 6 Sayı: 2, 137–147. https://doi.org/10.30625/ijctr.1219201

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (39)

  1. Acampora, A., Lucchetti, M. C., Merli, R., ve Ali, F. (2022). The theoretical development and research methodology in green hotels research: A systematic literature review. Journal of Hospitality and Tourism Management, 51, 512-528. https://doi.org/10.1016/j.jhtm.2022.05.007
  2. Ahmed, A., ve Mathrani, S. (2021). An integrated lean and ISO 14001 implementation for sustaining environmental performance in the meat industry. IEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE). https://doi.org/10.1109/CSDE53843.2021.9718371
  3. Ahmed, A., Mathrani, S., ve Jayamaha, N. (2021). An integrated lean and ISO 14001 framework for environmental performance: an assessment of New Zealand meat industry. International Journal of Lean Six Sigma, https://doi.org/10.1108/IJLSS-05-2021-0100
  4. Al-Aomar, R., ve Hussain, M. (2019). Exploration and prioritization of lean techniques in a hotel supply chain. International Journal of Lean Six Sigma, 10(1), 375-396. https://doi.org/10.1108/IJLSS-10-2017-0119
  5. Arimura, T. H., Darnall, N., Ganguli, R., ve Katayama, H. (2016). The effect of ISO 14001 on environmental performance: Resolving equivocal findings. Journal of Environmental Management, 166, 556-566. https://doi.org/10.1016/j.jenvman.2015.10.032
  6. Bai, C., Satir, A., ve Sarkis, J. (2019). Investing in lean manufacturing practices: an environmental and operational perspective. International Journal of Production Research, 57(4), 1037-1051. https://doi.org/10.1080/00207543.2018.1498986
  7. Bernard, S., ve Nicolau, J. L. (2022). Environmental certification and hotel market value. International Journal of Hospitality Management,101, 103129. https://doi.org/10.1016/j.ijhm.2021.103129
  8. Bux, C., ve Amicarelli, V. (2022). Circular economy and sustainable strategies in the hospitality industry: Current trends and empirical implications. Tourism and Hospitality Research, 0(0), 1-13. https://doi.org/10.1177/14673584221119581
  9. Chan, E. S. W., ve Wong, S. C. K. (2006). Motivations for ISO 14001 in the hotel industry. Tourism Management, 27(3), 481-492. https://doi.org/10.1016/j.tourman.2004.10.007
  10. Chavan, G. R., ve Naik, N. (2012). The study and implementation of environmental management system. International Journal of Engineering Research & Technology, 1(9), 1-9.
  11. Chavan, N. (2005). An appraisal of environment management systems: A competitive advantage for small businesses. Management of Environmental Quality: An International Journal, 16(5), 444-463. https://doi.org/10.1108/14777830510614321
  12. Chen, P. K., Lujan-Blanco, I., Fortuny-Santos, J., ve Ruiz-de-Arbulo-López, P. (2020). Lean manufacturing and environmental sustainability: the effects of employee involvement, stakeholder pressure and ISO 14001. Sustainability, 12(18), 1-19. https://doi.org/10.3390/su12187258
  13. Chiarini, A. (2014). Sustainable manufacturing-greening processes using specific lean production tools: An empirical observation from European motorcycle component manufacturers. Journal of Cleaner Production, 85, 226-233. https://doi.org/10.1016/j.jclepro.2014.07.080
  14. Cuatrecasas, L. (2002). Design of a rapid response and high efficiency service by lean production principles: Methodology and evaluation of variability of performance. International Journal of Production Economics, 80(2), 169-183.
  15. Cuatrecasas, L. (2004). A lean management implementation method in service operations. International Journal of Services, Technology and Management, 5(5/6), 532-544. https://doi.org/10.1504/IJSTM.2004.006283
  16. Dieste, M., Panizzolo, R., ve Garza-Reyes, J. A. (2020). Evaluating the impact of lean practices on environmental performance: Evidences from five manufacturing companies. Production Planning & Control, 31(9), 739-756.
  17. Farrington, T., Antony, J., ve O’Gorman, K. D. (2018). Continuous improvement methodologies and practices in hospitality and tourism. International Journal of Contemporary Hospitality Management, 30(1), 581-600.
  18. Gładysz, B., Buczacki, A., ve Haskins, C. (2020). Lean management approach to reduce waste in HoReCa food services. Resources, 9(144), 1-20. https://doi.org/10.3390/resources9120144
  19. Gupta, S., Sharma, M., ve Sunder, V. M. (2016). Lean services: A systematic review. International Journal of Productivity and Performance Management, 65(8), 1025-1056. https://doi.org/10.1108/IJPPM-02- 2015-0032
  20. Habidin, N. F., Hibadullah, S. N., Fuzi, N. M., Salleh, M. I., ve Latip, N. A. M. (2018). Lean manufacturing practices, ISO 14001, and environmental performance in Malaysian automotive suppliers. International Journal of Management Science and Engineering Management, 13(1), 45-53. https://doi.org/10.1080/17509653.2017.1288587
  21. Hadid, W., ve Mansouri, S. A. (2014). The lean-performance relationship in services: A theoretical model. International Journal of Operations & Production Management, 34(6), 750-785. http://dx.doi.org/10.1108/IJOPM-02-2013-0080
  22. Hsiao, T. Y., Chuang, C. M., Kuo, N. W., ve Yu, S. M. F. (2014). Establishing attributes of an environmental management system for green hotel evaluation. International Journal of Hospitality Management, 36, 197-208. https://doi.org/10.1016/j.ijhm.2013.09.005
  23. ISO Survey (2021, t.y). ISO management systems – statistics, https://www.iso.org/the-iso-survey.html İstikbal, D. (2022, Aralık). Türkiye Yüzyılı’nda Turizm. Kriter, 7(74). https://kriterdergi.com/dis-politika/turkiye-yuzyilinda-turizm
  24. KPMG (2022, t.y). KPMG Perspektifinden Turizm Sektörüne Bakış. https://home.kpmg/tr/tr/home/gorusler/2021/07/kpmg-perspektifinden-turizm-sektorune-bakis.html
  25. Kularatne, T., Wilson, C., Mansson, J., Hoang, V., ve Lee, B. (2019). Do environmentally sustainable practices make hotels more efficient? A study of major hotels in Sri Lanka. Tourism Management, 71, 213-225. https://doi.org/10.1016/j.tourman.2018.09.009
  26. Leverenz, D., Hafner, G., Moussawel, S., Kranert, M., Goossens, Y., ve Schmidt, T. (2021). Reducing food waste in hotel kitchens based on self-reported data. Industrial Marketing Management, 93, 617–627. https://doi.org/10.1016/j.indmarman.2020.08.008
  27. Liker, J. (2004). The Toyota Way. McGraw-Hill.
  28. Marek Wirkus, M., ve Chmielarz, A. (2018). Integration of lean management with ISO management systems in enterprise. Management and Production Engineering Review, 9(3), 100–107. https://doi.org/10.24425/119539
  29. Market Data Forecast (2022, Ocak). Tourism and Hospitality Market Research Report (2022-2027). Market Data Forecast. https://www.marketdataforecast.com/market-reports/tourism-and-hospitality-market Moyano-Fuentes, J., ve Sacrist´an-Díaz, M. (2012). Learning on lean: a review of thinking and research. International Journal of Operations and Production Management, 32(5), 551–582. http://dx.doi.org/10.1108/01443571211226498
  30. Perdomo-Verdecia, V., Sacristán-Díaz, M., ve Garrido-Vega, P. (2022). Lean management in hotels: Where we are and where we might go. International Journal of Hospitality Management, 104, 103250. https://doi.org/10.1016/j.ijhm.2022.103250
  31. Puvanasvaran, P., Tian, R. K. S., ve Vasu, S. A. L. (2014). Lean environmental management integration system for sustainability of ISO 14001:2004 standard implementation. Journal of Industrial Engineering and Management, 7(5), 1124-1144. http://dx.doi.org/10.3926/jiem.907
  32. Rajak, H. (2022, t.y). Environmental Concerns relating to Hotel Industry. https://hmhub.in/environmental-concerns-relating-to-hotel-industry/
  33. Rauch, E., Damian, A., ve Linder, C. (2020). Lean management in hospitality: Methods, applications and future directions. International Journal of Services and Operations Management, 36(3), 303-326.
  34. Rother, M., ve Rick, H. (2001). Sürekli Akış Yaratmak. Yalın Enstitü Yayınları
  35. Rother, M., ve Shook, J. (1999). Görmeyi Öğrenmek. Yalın Enstitü Yayınları.
  36. Segarra-Oña, M. D. V., Peiró-Signes, Á., Verma, R., ve Miret-Pastor, L. (2012). Does environmental certification help the economic performance of hotels?. Cornell Hospitality Quarterly, 53(3), 242-256. https://doi.org/10.1177/1938965512446417
  37. TUİK (2022, t.y). Turizm İstatistikleri, III. Çeyrek: Temmuz - Eylül, 2022. https://data.tuik.gov.tr/Bulten/Index?p=Turizm-Istatistikleri-III.-Ceyrek:-Temmuz---Eylul,-2022-45788
  38. Vlachos, I., ve Bogdanovic, A. (2013). Lean thinking in the European hotel industry. Tourism Management, 36, 354-363. https://doi.org/10.1016/j.tourman.2012.10.007
  39. Womack, J. P., ve Jones, D. T. (2002). Yalın Düşünce, Sistem Yayınları.