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Journals / İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi / 2026 / Cilt: 13 Sayı: 2

The Role of Trust in The Manager in the Effect of Perceived Organizational Support on Employee Voice

Algılanan Örgütsel Desteğin İşgören Sesliliğine Etkisinde Yöneticiye Güvenin Rolü

Ceren Evcimen(MERSİN ÜNİVERSİTESİ, ERDEMLİ MESLEK YÜKSEKOKULU, YÖNETİM VE ORGANİZASYON BÖLÜMÜ)0000-0002-7915-2984
Pages
680–692
Publication Date
2026-10-19
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AI Summary & Key Takeaways

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⚡ TL;DR(Too Long; Didn't Read)

Results: The findings indicate a significant and positive relationship between perceived organizational support and employee voice, between perceived organizational support and trust in manager, and between trust in manager and employee voice.

📌 3 Key Takeaways

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Objective & Hypothesis:Aim: The aim of the study is to examine the relationship between the individual's perceived organizational support and voice on the basis of social exchange theory and to determine the role of trust in the manager in this relationship with scientific evidence.
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Key Findings & Data:Results: The findings indicate a significant and positive relationship between perceived organizational support and employee voice, between perceived organizational support and trust in manager, and between trust in manager and employee voice.
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Conclusion & Impact:The results point to the importance of organizations developing supportive practices and trust based relationships to encourage employee voice and benefit from its positive organizational outcomes.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Algılanan Örgütsel Destek · İşgören Sesliliği · Yöneticiye Güven

Abstract

Aim: The aim of the study is to examine the relationship between the individual's perceived organizational support and voice on the basis of social exchange theory and to determine the role of trust in the manager in this relationship with scientific evidence. In this context, the study investigates how perceived organizational support affects employees' voice behaviors and the role of trust in managers in this process. Method: The research was conducted with employees of an automotive company operating in the province of Mersin. The data was collected by the researcher using a measurement tool. The measurement tool consists of three sections: Perceived Organizational Support, Employee Voice, and Trust in Manager, as well as demographic questions. Descriptive statistics, correlation, and regression were used in the analyses. The role of trust in manager was tested using analyses performed with the SPSS Hayes Process Macro plug-in. Results: The findings indicate a significant and positive relationship between perceived organizational support and employee voice, between perceived organizational support and trust in manager, and between trust in manager and employee voice. In addition, it was found that trust in the manager plays a role in the relationship between perceived organizational support and employee voice. Conclusion: The study emphasizes that perceived organizational support is a determining factor in increasing employee voice and that this effect is increased through trust in the manager. The results point to the importance of organizations developing supportive practices and trust based relationships to encourage employee voice and benefit from its positive organizational outcomes.

Özet

Amaç: Çalışmanın amacı bireyin algıladığı örgütsel destek ile sesliliği arasındaki ilişkiyi sosyal değişim teorisi temelinde incelemek ve bu ilişkide yöneticiye duyulan güvenin rolünü bilimsel kanıtlarla tespit etmektir. Bu bağlamda algılanan örgütsel desteğin işgörenlerin seslilik davranışlarını nasıl etkilediği ve yöneticilerine duydukları güvenin bu süreçteki rolü araştırılmaktadır. Yöntem: Araştırma Mersin ilinde faaliyet gösteren bir otomotiv şirketinin çalışanları ile yürütülmüştür. Veriler araştırmacı tarafından ölçme aracı kullanılarak toplanmıştır. Ölçme aracı Algılanan Örgütsel Destek, İşgören Sesliliği ve Yöneticiye Güven olmak üzere üç bölümden ve demografik sorulardan oluşmaktadır. Analizlerde; tanımlayıcı istatistikler, korelasyon ve regresyon kullanılmıştır. Yöneticiye güvenin rolü ise SPSS Hayes Process Macro eklentisi üzerinden gerçekleştirilen analizlerle test edilmiştir. Bulgular: Bulgular örgütsel destek algısı ile işgören sesliliği arasında, örgütsel destek algısı ile yöneticiye güven arasında yine yöneticiye güven ile işgören sesliliği arasında anlamlı ve pozitif ilişki olduğuna işaret etmektedir. Bununla birlikte algılanan örgütsel destek ile işgören sesliliği ilişkisinde yöneticiye güvenin rolü olduğu bulgulanmıştır. Sonuç: Çalışma işgören sesliliğini artırmada algılanan örgütsel desteğin belirleyici olduğunu ve bu etkinin yöneticiye duyulan güven ile ilişkili olduğunu ortaya koymaktadır. Sonuçlar, işgören sesliliğini teşvik etmek ve bunun olumlu örgütsel çıktılarından faydalanabilmek için örgütlerin destekleyici uygulamalar ve güvene dayalı ilişkiler geliştirmelerinin önemine işaret etmektedir.

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Cite This Article

Evcimen, C. (2026). The Role of Trust in The Manager in the Effect of Perceived Organizational Support on Employee Voice. İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi, Cilt: 13 Sayı: 2, 680–692. https://doi.org/10.17336/igusbd.1659964

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