SavedAdd your journal

Journals / Turkish Online Journal of Distance Education / 2018 / Cilt: 19 - Sayı: 3

Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University

Muhammad Husni ARIFIN
Pages
156–168
Publication Date
2018-07-18
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Moreover, this study suggested the improvement of student support at the level of affective, cognitive, and systemic in order to enhance student persistence.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University.
📊
Key Findings & Data:This study used sequential explanatory design by collecting the quantitative data from surveying 153 students and then followed by semi-structured interviews with 13 purposefully selected participants.
💡
Conclusion & Impact:Moreover, this study suggested the improvement of student support at the level of affective, cognitive, and systemic in order to enhance student persistence.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Student supports · student persistence · open university

Abstract

The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods approach. Student persistence in this study refers to continuation of enrolment within four consecutive semesters. This study used sequential explanatory design by collecting the quantitative data from surveying 153 students and then followed by semi-structured interviews with 13 purposefully selected participants. In the quantitative phase, the results of the study revealed that student support had important contribution to student persistence. Meanwhile, the qualitative findings supported the survey results that student support had a pivotal role in influencing student persistence. Moreover, this study suggested the improvement of student support at the level of affective, cognitive, and systemic in order to enhance student persistence.

🔖

Cite This Article

ARIFIN, M. H. (2018). Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University. Turkish Online Journal of Distance Education, Cilt: 19 - Sayı: 3, 156–168. https://ajindex.com/articles/139938

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (7)

  1. Astin, A. W. (2003). What matters in college: Four critical years revisited. San Francisco: Jossey-Bass, Inc. Barnett, E. A. (2011). Validation Experiences and Persistence among Community College Students. Review of Higher Education, 34(2), 193–+. Belawati, T. (1998). Increasing Student Persistence in Indonesian Post-Secondary Distance Education. Distance Education, 19(1), 81–108. 166 Bocchi, J., Eastman, J. K., & Swift, C. O. (2004). Retaining the Online Learner: Profile of Students in an Online MBA Program and Implications for Teaching Them. Journal of Education for Business, 79(4), 245–253.
  2. Carr, S. (2000). As distance education comes of age, the challenge Is keeping the students. Chronicle of Higher Education, 46(23), A39. Cheung, L. L. W., & Kan, A. C. N. (2002). Evaluation of Factors Related to Student Performance in a Distance-Learning Business Communication Course. Journal of Education for Business. http://doi.org/10.1080/08832320209599674
  3. Choi, H., Lee, Y., Jung, I., & Latchem, C. (2013). The Extent of and Reasons for Non Reenrollment: A Case of Korea National Open University. The International Review of Research in Open and Distance Learning, 14(4). Clay, M. N., Rowland, S., & Packard, A. (2008). Improving Undergraduate Online Retention through Gated Advisement and Redundant Communication. Journal of College Student Retention: Research, Theory and Practice. http://doi.org/10.2190/CS.10.1.g
  4. Creswell, J. P., & Clark, V. L. P. (2011). Designing and conducting mixed methods research (Second). California: Sage Publications. Creswell, J. W. (2007). Qualitative inquiry and reseach design: Choosing among five approaches. California: Sage Publications. Darojat, O. (2016). Improving Curriculum Through Blended Learning Pedagogy. Turkish Online Journal of Distance Education, 17(4). http://doi.org/10.17718/tojde.72654
  5. Diaz, D., & Cartnal, R. (2006). Term Length as an Indicator of Attrition in Online Learning. Innovate: Journal of Online Education, 2(5). Retrieved from http://www.innovateonline.info/index.php?view=article&id=196
  6. Dimri, A. K. (2015). Mechanism of F2F Student Support in Open and Distance Learning System: Indian Experience. Turkish Online Journal of Distance Education, 16(3), 61–73. http://doi.org/10.17718/tojde.03761
  7. Dzakaria, H. (2005). The Role of Learning Support 167 Holder, B. (2007). An investigation of hope, academics, environment, and motivation as predictors of persistence in higher education online programs. The Internet and Higher Educ