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Journals / Fırat Üniversitesi Sosyal Bilimler Dergisi / 2026 / Cilt: 36 Sayı: 3

The Effect of Servant Leadership on Individual Workload Perception among Healthcare Workers

Sağlık Çalışanlarında Hizmetkâr Liderlik Anlayışının Bireysel İş Yükü Algısı Üzerindeki Etkisinin İncelenmesi

Tuba Aralan(ŞIRNAK ÜNİVERSİTESİ)0000-0002-1739-921X
Gözde Yeşilaydın(ESKİŞEHİR OSMANGAZİ ÜNİVERSİTESİ)0000-0002-2901-6474
Büşra Gül(ESKİŞEHİR OSMANGAZİ ÜNİVERSİTESİ)0000-0002-5965-2682
Pages
1055–1072
Publication Date
2026-09-14
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

Regression results showed that the “vision” and “empowerment” dimensions of servant leadership significantly explained 45.1 per cent of the variance in workload perception.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:Study examines the relationship between healthcare workers’ perceptions of servant leadership and individual workload within the JD-R framework.
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Key Findings & Data:Using a cross-sectional descriptive design, the sample comprised 177 healthcare workers selected through simple random sampling.
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Conclusion & Impact:Regression results showed that the “vision” and “empowerment” dimensions of servant leadership significantly explained 45.1 per cent of the variance in workload perception.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Sağlık Çalışanları · Hizmetkâr Liderlik · Bireysel İş Yükü Algısı

Abstract

Study examines the relationship between healthcare workers’ perceptions of servant leadership and individual workload within the JD-R framework. Using a cross-sectional descriptive design, the sample comprised 177 healthcare workers selected through simple random sampling. Data were collected using the Individual Workload Perception Scale and the Servant Leadership Scale, and analysed using descriptive statistics, t-tests, ANOVA, Pearson’s correlation and multiple linear regression analysis. Findings showed that participants’ perceptions of servant leadership were high, while their perceptions of individual workload were moderate. A significant, positive and strong relationship was found between servant leadership and individual workload perception. Regression results showed that the “vision” and “empowerment” dimensions of servant leadership significantly explained 45.1 per cent of the variance in workload perception. The findings reveal that servant leadership is not merely a supportive element, but can also serve as a resource within the organisation that encourages employees to take greater ownership of their responsibilities.

Özet

ÖZ Çalışma, kamu hastanesinde görev yapan sağlık çalışanlarının bireysel iş yükü algıları ile hizmetkâr liderlik anlayışları arasındaki ilişkiyi değerlendirmeyi amaçlamaktadır. Araştırma, iş talepleri–iş kaynakları (JD-R) modeli temel alınarak kuramsal bir çerçevede kurgulanmış ve kesitsel, tanımlayıcı desen kullanılarak yürütülmüştür. Çalışma grubunu farklı meslek gruplarından toplam 177 sağlık çalışanı oluşturmaktadır. Veriler, “Bireysel İş Yükü Algısı Ölçeği” ve “Hizmetkâr Liderlik Ölçeği” kullanılarak toplanmıştır. Elde edilen bulgular, sağlık çalışanlarının hizmetkâr liderlik düzeylerini yüksek; bireysel iş yükü algılarını ise orta düzeyde algıladıklarını ortaya koymuştur. Ayrıca, iki değişken arasında pozitif yönlü, anlamlı ve güçlü bir ilişki saptanmıştır (r = 0,656; p < 0,01). Regresyon analizi sonuçları, özellikle “vizyon” ve “güçlendirme” boyutlarının bireysel iş yükü algısını anlamlı biçimde yordadığını göstermiştir (p < 0,05). Elde edilen veriler, hizmetkâr liderliğin yalnızca destekleyici bir unsur olmadığını; aynı zamanda çalışanların görevlerine yönelik sahiplenmesini ve motivasyonunu artıran stratejik bir iş kaynağı olduğunu kanıtlamaktadır. Bu bağlamda, sağlık kurumlarında hizmetkâr liderliğe dayalı yönetsel yaklaşımların yaygınlaştırılması, hem çalışan refahı hem de hizmet kalitesi açısından önem arz etmektedir.

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Cite This Article

Aralan, T., Yeşilaydın, G., Gül, B. (2026). The Effect of Servant Leadership on Individual Workload Perception among Healthcare Workers. Fırat Üniversitesi Sosyal Bilimler Dergisi, Cilt: 36 Sayı: 3, 1055–1072. https://doi.org/10.18069/firatsbed.1682608

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