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Journals / Adıyaman Üniversitesi Sosyal Bilimler Enstitüsü Dergisi / 2026 / Sayı: 32

Investigation of Factors Affecting Burnout of Elderly Care Center Managers

Yaşlı Bakım Merkezi Yöneticilerinin Tükenmişliğine Etkide Bulunan Faktörlerin İncelenmesi

Vedat Işıkhan(HACETTEPE ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, SOSYAL HİZMETLER BÖLÜMÜ)0000-0002-0519-6327
Edip Aygüler(HACETTEPE ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, SOSYAL HİZMETLER BÖLÜMÜ)0000-0002-8638-9752
Mustafa Çağrı Ayalp(HACETTEPE ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİ, SOSYAL HİZMETLER BÖLÜMÜ)0000-0002-7011-245X
Cengiz Kılıç(ATATÜRK ÜNİVERSİTESİ, AÇIKÖĞRETİM FAKÜLTESİ, SOSYAL HİZMET BÖLÜMÜ)0000-0003-1640-0132
Pages
551–590
Publication Date
2019-08-30
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The institutional factors that cause elderly care center managers’ burnout should be reduced, working conditions should be improved, the opportunity of flexible time management should be recognized and implemented to protect them from burnout.

📌 3 Key Takeaways

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Objective & Hypothesis:The aim of this study is to determine the factors affecting the burnout levels of the managers of the elderly care centers who work in the institutions affiliated to the Ministry of Family, Labor and Social Services; and the important health problems affecting the managers depending on the stress and their thoughts on increasing the quality of the elderly welfare area.
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Key Findings & Data:An interview form and Maslach Burnout Inventory (MBI) was applied to a total of 113 managers of Retirement Homes and Nursing Care Centers for the Elderly in Turkey and 105 of them are subjected to analysis by accepting valid.
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Conclusion & Impact:The institutional factors that cause elderly care center managers’ burnout should be reduced, working conditions should be improved, the opportunity of flexible time management should be recognized and implemented to protect them from burnout.
🔬Design:Araştırma Makalesi
📍Scope:Comprehensive Sample
⚙️Variables:Yaşlı bakımı · sosyal hizmet kuruluşları · Tükenmişlik

Abstract

The aim of this study is to determine the factors affecting the burnout levels of the managers of the elderly care centers who work in the institutions affiliated to the Ministry of Family, Labor and Social Services; and the important health problems affecting the managers depending on the stress and their thoughts on increasing the quality of the elderly welfare area. An interview form and Maslach Burnout Inventory (MBI) was applied to a total of 113 managers of Retirement Homes and Nursing Care Centers for the Elderly in Turkey and 105 of them are subjected to analysis by accepting valid. Elderly care managers received: 0.90 points from emotional exhaustion subscale; 1.06 from depersonalization subscale and 2.96 from personal accomplishment subscale of MBI. According to this, managers have a low burnout level (p <0.05). The institutional factors that cause elderly care center managers’ burnout should be reduced, working conditions should be improved, the opportunity of flexible time management should be recognized and implemented to protect them from burnout.

Özet

Bu araştırmanın amacı, Aile, Çalışma ve Sosyal Hizmetler Bakanlığı’na (AÇSHB) bağlı kuruluşlarda görev yapan yaşlı bakım merkezi yöneticilerinin tükenmişlik düzeylerine etkide bulunan faktörleri, yöneticileri strese bağlı olarak etkileyen önemli sağlık sorunlarını ve yaşlı refah alanının kalitesinin artırılmasına yönelik düşüncelerini saptamaktır. Bu doğrultuda hazırlanan Görüşme Formu ve Maslach Tükenmişlik Ölçeği (MTÖ) Türkiye’de Huzurevi ve Yaşlı Bakım ve Rehabilitasyon Merkezinde görev yapan toplam 113 yöneticiye uygulanmış ve 105’inden elde edilen veriler geçerli kabul edilerek analize tabi tutulmuştur. Yaşlı bakım yöneticileri, MTÖ’nün üç alt ölçeği olan duygusal tükenmeden: 0,90 duyarsızlaşmadan: 1.06 ve kişisel başarı noksanlığından: 2.96 puan almıştır. Bu ölçeğe göre yöneticilerin “düşük tükenmişlik” düzeyine sahip olduğu saptanmıştır (p<0,05). Yaşlı bakım merkezi yöneticilerinin tükenmişliğine neden olan kurumsal faktörlerin azaltılması, çalışma koşullarının iyileştirilmesi, esnek zaman yönetimi fırsatının tanınması gibi onları tükenmişlikten koruyabilecek uygulamalara başlanmalıdır.

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Cite This Article

Işıkhan, V., Aygüler, E., Ayalp, M. Ç., Kılıç, C. (2019). Investigation of Factors Affecting Burnout of Elderly Care Center Managers. Adıyaman Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Sayı: 32, 551–590. https://doi.org/10.14520/adyusbd.544506

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