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Journals / Mersin Üniversitesi Tıp Fakültesi Lokman Hekim Tıp Tarihi ve Folklorik Tıp Dergisi / 2026 / Cilt: 16 Sayı: 3

The Mediating Role of Person–Job Fit in the Effect of Nurses’ Compassion Fatigue on Job Performance and Organizational Citizenship Behavior

Hemşirelerin Merhamet Yorgunluğunun İş Performansı ve Örgütsel Vatandaşlık Davranışı Üzerine Etkisinde Birey-İş Uyumunun Aracı Rolü

Rahime Nur Demir Oruç(BAYBURT ÜNİVERSİTESİ, SAĞLIK BİLİMLERİ FAKÜLTESİ)0000-0003-4944-5230
Seda Kızıl(BAYBURT ÜNİVERSİTESİ)0000-0002-4021-1254
Pages
880–890
Publication Date
2026-09-28
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AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

In this regard, it is recommended that healthcare managers develop flexible and fair working models that support person-job fit in nursing management.

📌 3 Key Takeaways

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Objective & Hypothesis:Aim: The aim of this study is to examine the predictive effects of compassion fatigue on organizational citizenship behavior and job performance among nurses, and to test the mediating role of person-job fit in these relationships.
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Key Findings & Data:Method: This cross-sectional study was conducted with 200 nurses in a public hospital.
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Conclusion & Impact:In this regard, it is recommended that healthcare managers develop flexible and fair working models that support person-job fit in nursing management.
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:Merhamet · Hemşire · Hastane

Abstract

Aim: The aim of this study is to examine the predictive effects of compassion fatigue on organizational citizenship behavior and job performance among nurses, and to test the mediating role of person-job fit in these relationships. Method: This cross-sectional study was conducted with 200 nurses in a public hospital. Data were collected using a descriptive questionnaire along with the Compassion Fatigue, Job Performance, Organizational Citizenship Behavior and Person-Job Fit scales. The collected data were analyzed using SPSS and AMOS software packages. To test the direct and indirect effects (mediating role) between the variables, PROCESS Macro (Model 4) analysis was applied, and significance levels were evaluated using the bootstrap method (5000 resamples). Results: The study examined the effect of compassion fatigue on organizational citizenship behavior and job performance, and evaluated whether these relationships are explained through person-job fit. The findings showed that compassion fatigue significantly negatively affects organizational citizenship behavior (Beta = -0.21, p 0.05). However, it was determined that person-job fit fully mediates the relationship between compassion fatigue and job performance (indirect effect Beta = -0.05, CI [-0.12, -0.01]). Conclusion: Person-job fit plays a critical role both in mitigating the negative effects of compassion fatigue among nurses and in supporting their organizational citizenship behavior and job performance. In this regard, it is recommended that healthcare managers develop flexible and fair working models that support person-job fit in nursing management.

Özet

Amaç: Bu araştırmanın amacı, hemşirelerde merhamet yorgunluğunun örgütsel vatandaşlık davranışı ve iş performansı üzerindeki yordayıcı etkilerini incelemek ve bu ilişkilerde birey-iş uyumunun aracılık rolünü test etmektir. Yöntem: Kesitsel araştırma niteliğinde olan bu çalışma bir devlet hastanesinde 200 hemşire ile gerçekleştirilmiştir. Veriler tanımlayıcı anket formu, Merhamet Yorgunluğu, İş Performansı ve Örgütsel Vatandaşlık Davranışı ve Birey-İş Uyumu ölçekleri kullanılarak elde edilmiştir. Toplanan veriler, SPSS ve AMOS yazılım paketleri kullanılarak analiz edilmiştir. Değişkenler arasındaki doğrudan ve dolaylı etkileri (aracılık rolünü) test etmek amacıyla PROCESS Makro (Model 4) analizi uygulanmış ve anlamlılık düzeyleri Bootstrap yöntemiyle (5000 yeniden örnekleme) değerlendirilmiştir. Bulgular: Araştırmada merhamet yorgunluğunun örgütsel vatandaşlık davranışı ve iş performansı üzerindeki etkisi incelenmiş ve bu ilişkilerin birey-iş uyumu aracılığıyla açıklanıp açıklanmadığı değerlendirilmiştir. Elde edilen bulgular, merhamet yorgunluğunun örgütsel vatandaşlık davranışını negatif yönde anlamlı şekilde etkilediğini göstermiştir (Beta = -0.21, p 0.05). Ancak, birey-iş uyumunun, merhamet yorgunluğu ile iş performansı arasındaki ilişkide tam aracılık rolü oynadığı tespit edilmiştir (dolaylı etki Beta = -0.05, GA [-0.12, -0.01]). Sonuç: Birey-iş uyumu, hem hemşirelerin merhamet yorgunluğunun olumsuz etkilerini azaltmada hem de örgütsel vatandaşlık davranışı ve iş performansını desteklemede kritik bir rol oynamaktadır. Bu doğrultuda, sağlık yöneticilerinin hemşirelik yönetiminde birey-iş uyumunu destekleyici esnek ve adil çalışma modelleri geliştirmesi önerilmektedir.

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Cite This Article

Oruç, R. N. D., Kızıl, S. (2026). The Mediating Role of Person–Job Fit in the Effect of Nurses’ Compassion Fatigue on Job Performance and Organizational Citizenship Behavior. Mersin Üniversitesi Tıp Fakültesi Lokman Hekim Tıp Tarihi ve Folklorik Tıp Dergisi, Cilt: 16 Sayı: 3, 880–890. https://doi.org/10.31020/mutftd.1948668

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