SavedAdd your journal

Journals / MANAS Sosyal Araştırmalar Dergisi / 2020 / Cilt: 9 - Sayı: 3

The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry

Bilişim Sistemlerinin Tedarik Zinciri ve İşletme Performansına Etkisinin Perakende Sektöründe İncelenmesi

Ahmet Alper SAYIN
Pages
1627–1639
Publication Date
2020-07-21
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗
✨

AI Summary & Key Takeaways

AI Insight
⚡ TL;DR(Too Long; Didn't Read)

The study also contributes to the supply chain literature to improve the supply chain and business performance of information systems, to guide business managers to adopt and implement information technologies and to make investment decisions.

📌 3 Key Takeaways

🎯
Objective & Hypothesis:In this study, researches have been done with the manager of 287 companies operating in Retail Sector in the domestic Anatolia region of Turkey in order to measure The effects of supply chain management information systems on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.With this study where Structural Equation Modeling (Amos) and Spss program was used and structural equation model was analysed; The use of information technologies in the supply chain is found to has a positive effect on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.
📊
Key Findings & Data:In this study, researches have been done with the manager of 287 companies operating in Retail Sector in the domestic Anatolia region of Turkey in order to measure The effects of supply chain management information systems on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.With this study where Structural Equation Modeling (Amos) and Spss program was used and structural equation model was analysed; The use of information technologies in the supply chain is found to has a positive effect on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.
💡
Conclusion & Impact:The study also contributes to the supply chain literature to improve the supply chain and business performance of information systems, to guide business managers to adopt and implement information technologies and to make investment decisions.
🔬Design:Modeling & Simulation
📍Scope:Comprehensive Sample
⚙️Variables:Tedarik Zinciri Yönetimi · Bilişim Sistemleri · İşletme Performansı

Abstract

In this study, researches have been done with the manager of 287 companies operating in Retail Sector in the domestic Anatolia region of Turkey in order to measure The effects of supply chain management information systems on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction.With this study where Structural Equation Modeling (Amos) and Spss program was used and structural equation model was analysed; The use of information technologies in the supply chain is found to has a positive effect on supplier selection, demand forecasting, supply chain integration, supply chain flexibility and customer satisfaction. The study also contributes to the supply chain literature to improve the supply chain and business performance of information systems, to guide business managers to adopt and implement information technologies and to make investment decisions.

Özet

Bu çalışmada, Türkiye’nin iç anadolu bölgesi perakende sektöründe faaliyet gösteren firmaların lojistik birimlerinde görev yapan 287 yöneticiye, tedarik zinciri yönetiminde bilişim sistemlerinin; tedarikçi seçimi, talep tahmini, tedarik zinciri entegrasyonu, tedarik zinciri esnekliği ile müşteri memnuniyeti üzerindeki etkisini ölçen araştırma yapılmıştır. Yapısal eşitlik modellemesi (Amos) ve Spss programı kullanılarak yapılan çalışmada, kurulan yapısal eşitlik modeli analiz edildikten sonra; tedarik zincirinde bilişim teknolojileri kullanımının tedarikçi seçimi, talep tahmini, tedarik zinciri entegrasyonu, tedarik zinciri esnekliği ile müşteri memnuniyeti üzerine olumlu etkisi olduğu tespit edilmiştir. Çalışma, bilişim sistemlerinin tedarik zinciri ve işletme performansını artırmasında, işletme yöneticilerinin bilgi teknolojilerini benimsemesi ve uygulanmasında yatırım kararları almalarında, rehber olması yönünde ayrıca tedarik zinciri literatürüne katkıda bulunmaktadır.

🔖

Cite This Article

SAYIN, A. A. (2020). The Effects of Information Systems on Supply Chain and Operating Performance - Analysis of the Retail Industry. MANAS Sosyal Araştırmalar Dergisi, Cilt: 9 - Sayı: 3, 1627–1639. https://ajindex.com/articles/12742

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (10)

  1. Avelar, S. L., García, A. J.L. & Castrellón, T. J.P. (2014). The effects of some risk factors in the supply chains performance: a case of study. Journal of Applied Research and Technology, 12(5). Chopra, S. & Sodhi, M. S. (2004). Managing risk to avoid supply-chain breakdown. MIT Sloan Management Review, 46(1), 53-61.
  2. Christopher, M. (2011). Logistics and supply chain management: creating value adding networks. London: Pearson Education Limited. Drucker, P.F. (1988).
  3. The coming of new organization, Harvard Business Review, s.3-11.
  4. Duclos, L. K., Vokurka, R. J. & Lummus, R. R. (2003). A conceptual model of supply chain flexibility. Industrial Management and Data Systems, 103 (6), 446 – 456. Fawcett, S. E. & Magnan, G. M. (2001). Achieving world-class supply chain alignment: benefits, barriers, and bridges. Frohlich, M. T. (2002). E-integration in the supply chain: barriers and performance. Decision Sciences, 33(4), 537–556.
  5. Frohlich, M.T. & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19(2), 185 – 200. Gong, Z. (2008). An economic evaluation model of supply chain flexibility. European Journal of Operational Research, 184, 745-758.Gordon, S. R. (2005). Seven steps to measure supplier performance. H. Yüksel. (2002). Importance of information systems in supply chain management, Dokuz Eylül University, Journal of Institute of Social Sciences, Vol. 4, Issue 3. Kim, D., Cavusgil, S. T. & Calantone, R. J. (2006). Information system innovations and supply chain management: channel relationships and firm performance, Journal of Academy of Marketing Science, Vol.34.1, s.40-54.
  6. Kim, S. W. (2006). Effects of supply chain management practices, intergration and competition capability on performance, Supply Chain Management:An International Journal, 11/3, s.241-248.
  7. Krajewski, L., Weia, J. C. & Tangb, L. (2005). Responding to schedule changes in build-to-order supply chains. Journal of operations management, 23, 452–469.
  8. Nagarajan, V.,Savitskie, K. Ranganathan, S., Sen, S. & Alexandrov, A. (2013). The effect of environmental, uncertainty, information quality, and collaborative logistics on supply chain flexibility of small manufacturing firms in India, Asia Pasific Journal of Marketing and Logistics, Vol.25, No.5, s.784-802.
  9. Novak, S. & Eppinger, S. D. (2001). Sourcing by design: product complexity and the supply chain. Management Science, 47(1), 189-204.
  10. Özdamar, K., (1999). Statistical da