SavedAdd your journal

Journals / Siyasal: Journal of Political Sciences / 2026 / Issue: 33

-

İNTERNET BANKACILIĞINDA MÜŞTERİ TERCİHLERİ ÜZERİNE BİR ARAŞTIRMA

Hüseyin Sabri Kurtuldu
Melis Karataş
Pages
29–44
Publication Date
2011-12-22
DOI
—
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗

Abstract

-

Özet

Bu çalisma, internet bankaciliginda tüketici tercihlerini analiz etmeyi, internet bankaciligi islem ve sürec iyle ilgili tüketici tutumlarini etkileyen faktörleri ortaya koymayi ve bu faktörlerin kaynaklari kadar tüketic i tutumunu etkileyen tüketic i kisilik özelliklerini de tanimlamayi amaçlamaktadir. Analiz sonuçlari, bu faktörlerin öneminin tüketic i kisilik özelliklerine göre degistigini ifade etmektedir.

🔖

Cite This Article

Kurtuldu, H. S., Karataş, M. (2011). -. Siyasal: Journal of Political Sciences, Issue: 33, 29–44. https://ajindex.com/articles/1169378

📄 Full Text PDF Viewer

📄

PDF görüntüleyici hazırlanıyor...

References (23)

  1. ALADWANI Adel M. Online banking: a field study of drivers, development challenges, and expectations”, International Journal of Information Management, 2001, p. 218.
  2. BROWN Irwin, CAJEE Douglas Davies, STROEBEL Shavn, COLONIA Regina. Cell phone banking: predictions of adoption in South Africa-an exploratory study”, International Journal of Information Management, 2003, p. 389
  3. COURCHANE Marsha, NICKERSON David, SULUVAN Richard, DANIEL Elizabeth. Investment in internet banking as a real option: theory and tests”, Journal of Multinational Financial Management, 2002, p. 360
  4. EASTIN Matthew S. “Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities”, Telematics and Informatics, 2002, p. 260
  5. FLORY B. “A First Course in Multivariate Statistics, Spring Texts in Statistics, 1997, pp. 9-81
  6. JUN Minjoon, CAI Shaohan. “The key determinants of Internet banking service quality: a content analysis”, International Journal of Bank Marketing, 2001, p. 286
  7. KAISER HF. An Index of Factorial Simplicity, Psychometrica, Nr: 39, 1974, pp. 52-53
  8. KARJALUOTO Heikiki, MATTILA Minna, PENTO Tapio. “Factors underlying attitude formation towards online banking in Finland”, International Journal of Bank Marketing, 2002,pp. 266-267
  9. KIM Jinwoo, MOON Jae Yun. “Designing toward emotional usability in customer interfaces-trustworthiness of cyber-banking system interfaces”, Interacting with Computers, 1998, p. 16
  10. KOLONDINSKY Jane, HOGARTH Jeanne M. The Adoption of Electronic Banking Technologies by American Consumers”, Consumer Interests Annual, 2001, p. 3
  11. KOERING Stephen K. “E-Scapes: The Electronic Physical Environment and Service Tangibility”, Psychology and Marketing, 2003, p. 160
  12. MCDANIEL C, GATES R. Contemporary Marketing Research, Third edition, San Francisco, 1996, p. 612
  13. METHLIE Laf B, NYSVEEN Herbjorn. “Loyalty of online bank customers”, Journal of Information Technology, 1999, p. 381
  14. NORUSIS Marija J. SPSS for Windows Professional Statistics-Release 6.0, SPSS Inc, Chicago USA, 1993, pp. 52-53
  15. PALMER Janet J “Internet access in Bahrain: business patterns and problems”, technovation, 2000, p. 455
  16. REXHA Nexhmi, KINGSHOTT RPJ, AW ASS “The impact of the relational plan an adaption of electronic banking”, Journal of Services Marketing, 2003, p. 60
  17. SATHYE Milind. Adoption of Internet banking by Australian consumers: an empirical investigation”, International Journal of Bank Marketing, 1999, p. 321
  18. SIMON SM, VICTOR TF. “Customers Risk Perceptions of Electronic Payment Systems”, International Journal of Bank Marketing, 1994, p. 32
  19. SIMPSON John. “The impact of the Internet in banking; observations and evidence from developed and emerging markets”, Telematics and Informatics, 2002, p. 327
  20. SOHAIL M S, SHANMUGHAM B. E-banking and customer preferences in Malaysia; An empirical investigation”, Information Sciences, 2003, pp. 214-215
  21. WANG FK, DU TCT. “Using Principal Component Analysis in Process Performance for Multivariate Data”, Omega, 2000, pp. 185-194
  22. WANG YS, WANG YM, LIN HH, TANG TI. “Determinants of user acceptance of internet banking: an empirical study”, International Journal of Service Industry Management, 2003, p. 511
  23. YOUSAFZAI SY, PALLISTER JG, FOXALL GR. “A proposed model of e-trust for electronic banking”, technovation, 2003, p. 851