Journals / Yönetim ve Ekonomi / 2013 / Cilt: 20 Sayı: 1

Telekomünikasyon sektöründe çalışan personelin iletişim becerileri düzeylerinin incelenmesi

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Publication Date
2020-04-21
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AI Summary & Key Takeaways

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⚡ TL;DR(Too Long; Didn't Read)

\r\n people the necessary infrasutructure for this connected world.Also is examined the difference in their definition of communication skills depending on their age, area of expertise, education level and time spent in the field.The subject group consists of 800 employees from companies X and Y.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" which was prepared by the researcher with the aim of specifying the demographic information of employees.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" survey designed by the researcher, and has been designed to specify demographic attributes.The income level of the participants was not examined, as private sector employees tend not to disclose this information.\r\n

📌 3 Key Takeaways

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Objective & Hypothesis:\r\n people the necessary infrasutructure for this connected world.Also is examined the difference in their definition of communication skills depending on their age, area of expertise, education level and time spent in the field.The subject group consists of 800 employees from companies X and Y.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" which was prepared by the researcher with the aim of specifying the demographic information of employees.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" survey designed by the researcher, and has been designed to specify demographic attributes.The income level of the participants was not examined, as private sector employees tend not to disclose this information.\r\n
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Key Findings & Data:\r\n people the necessary infrasutructure for this connected world.Also is examined the difference in their definition of communication skills depending on their age, area of expertise, education level and time spent in the field.The subject group consists of 800 employees from companies X and Y.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" which was prepared by the researcher with the aim of specifying the demographic information of employees.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" survey designed by the researcher, and has been designed to specify demographic attributes.The income level of the participants was not examined, as private sector employees tend not to disclose this information.\r\n
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Conclusion & Impact:\r\n people the necessary infrasutructure for this connected world.Also is examined the difference in their definition of communication skills depending on their age, area of expertise, education level and time spent in the field.The subject group consists of 800 employees from companies X and Y.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" which was prepared by the researcher with the aim of specifying the demographic information of employees.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" survey designed by the researcher, and has been designed to specify demographic attributes.The income level of the participants was not examined, as private sector employees tend not to disclose this information.\r\n
🔬Design:Survey & Empirical Study
📍Scope:Comprehensive Sample
⚙️Variables:İletişim Becerisi · Telekomünikasyon · İletişim Becerileri Anketi

Abstract

\r\n people the necessary infrasutructure for this connected world.Also is examined the difference in their definition of communication skills depending on their age, area of expertise, education level and time spent in the field.The subject group consists of 800 employees from companies X and Y.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" which was prepared by the researcher with the aim of specifying the demographic information of employees.The data has been collected via the "Communication Skills Scale" survey which has been designed by Ersanlı and Balcı (1998), and the "Personal Information Form" survey designed by the researcher, and has been designed to specify demographic attributes.The income level of the participants was not examined, as private sector employees tend not to disclose this information.\r\n

Özet

\r\n Bu çalışmada, insanların iletişimini kolaylaştıran, onlara alt yapı hizmeti sağlayan ve aradaki mesafeleri kısaltan çalışanların iletişim becerilerinin belirlenmesi amaçlanmıştır. Ayrıca yaş, çalışma birimi, eğitim seviyesi ve meslekte geçirdiği süre değişkenlerine göre iletişim becerisi algılarının anlamlı bir farklılık oluşturulup oluşturmadığı da araştırılmıştır. Araştırmanın çalışma grubunu, X ve Y firmasındaki çalışan toplam 800 kişi oluşturmuştur. Veriler Ersanlı ve Balcı (1998) tarafından geliştirilen “İletişim Becerileri Anketi” ve çalışanların demografik özelliklerini belirlemek amacıyla araştırmacı tarafından hazırlanan “Kişisel Bilgi Formu” ile elde edilmiştir. Çalışanlara gelir düzeyi ile ilgili sorunun sorulmamasının nedeni, özel kurum çalışanlarının bu konuda çok daha hassas olmasından kaynaklanmaktadır\r\n

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Cite This Article

ÖRÜCÜ, P. D. E., KIVRAK, O. (2020). Telekomünikasyon sektöründe çalışan personelin iletişim becerileri düzeylerinin incelenmesi. Yönetim ve Ekonomi, Cilt: 20 Sayı: 1. https://ajindex.com/articles/1053950

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