Dergiler / Türkiye Mesleki ve Sosyal Bilimler Dergisi / 2025 / Cilt: 7 Sayı: 19 Özel Sayı
STUDY OF WORK PRESSURE, WORK-TIME CONFLICT AND THE RELATIONSHIP WITH JOB SATISFACTION AND LIFE SATISFACTION
- Sayfa
- 106–117
- Yayın Tarihi
- 2025-06-30
- DOI
- —
Özet
This study sought to study the relationship between the pressures that hotel workers are exposed to in Rotana Hotel in Iraq with job satisfaction and well-being. Three dimensions were adopted for the study that constitutes work pressures and workers must reconcile them to achieve well-being, namely job requirements and the ability to perform the job. The questionnaire was adopted as a tool for conducting the study, where 350 questionnaires were distributed, 50 of which were rejected due to incomplete and incorrect data. The study was conducted on 300 workers in the hotel. The study concluded that the level of satisfaction among hotel workers is acceptable and the study concluded that there is a relationship between work requirements, entertainment and job satisfaction. The study also demonstrated a negative correlation between job satisfaction and workplace conflict, as well as the finding that boosting workers' material resources alleviates work-related stress.
Bu Makaleye Atıf Yap
Kaynakça (46)
- Agyar, E. (2013). Life Satisfaction, Perceived Freedom in Leisure and Self-Esteem: The Case of Physical Education and Sport Students, Procedia-Social and Behavioral Sciences. 93, 2186-2193.
- Anderson, S.E., Coffey, B.S. & Byerly, R.T. (2002). Formal Organizational Initiatives and Informal Workplace Practices: Links to Work-Family Conflict and Job-Related Outcomes, Journal of Management, 28(6), 787-810.
- Brown, B.A. & Frankel, B.G. (1993). Activity through the Years: Leisure, Leisure Satisfaction and Life Satisfaction, Sociology of Sport Journal, 10, 1-17.
- Büyüköztürk, Ş. (2012). Data Analysis Handbook (17th Edition), Pegem Academy, Ankara.
- Demir, Ş.Ş., Yeşiltepe, B. & Demir, M. (2013). Perception and Evaluation of Free Time of Public Institution and Hotel Managers A Comparison, Journal of Academic Perspective, 39, 1-17.
- Diener, E., Emmons, R.A., Larsen, R.J. & Griffin, S. (1985). The Satisfaction with Life Scale, Journal of Personality Assessment, 49, 71 -75.
- Durak, M., Durak, E.Ş. & Gencoz, T. (2010). Psychometric Properties of the Satisfaction with Life Scale among Turkish University Students, Correctional Officers, and Elderly Adults, Social Indicators Research, 99 , 413-429. Dwyer, D. J. & Ganster, D. (1991). The Effects of Job Demands and Control on Employee Attendance and Satisfaction, Journal of Organizational Behavior, 12, 595-608.
- Gökçe, H. & Orhan, K. (2011). Turkish Validity and Reliability Study of the Leisure Time Satisfaction Scale, Hacettepe Journal of Sport Sciences, 22(4), 139-145.
- Griffin, J. & McKenna, K. (1998). Influences on Leisure and Life Satisfaction of Elderly People, Physical & Occupational Therapy in Geriatrics, 15(4), 1-16.
- Guest, D.E. (2002). Perspectives on the Study of Work-Life Balance, Social Science Information, 41(2), 255-279.
- Hosseinkhanzadeh, A.A. & Taher, M. (2013). The Relationship between Personality Traits with Life Satisfaction, Sociology Mind, 3, 99-105.
- Huang, C.Y. & Carleton, B. (2003). The Relationships among Leisure Participation, Leisure Satisfaction, and Life Satisfaction of College Students in Taiwan, Journal of Exercise Science and Fitness, 1(2), 129-132.
- Jamal, M. (2004). Burnout, Stress and Health of Employees on Non-Standard Work Schedules: A Study of Canadian Workers, Stress and Health, 20(3), 113-119.
- Johnson, J.V. & Hall, E.M. (1988). Job Strain, Work Place Social Support, and Cardiovascular Disease: A Cross-Sectional Study of a Random Sample of the Swedish Working Population, American Journal of Public Health, 78, 1336-1342.
- Kalaycı, Ş. (2010) . SPSS Applied Multivariate Statistical Techniques (5th Edition). Asil Yayın Dağıtım, Ankara.
- Karakoç, E. & Taydaş, O. (2013). The Relationship Between Internet Usage and Loneliness of University Students as a Leisure Time Activity: Cumhuriyet University example, Selcuk Communication, 7(4), 33-45.
- Karasek, R., Theorell, T., Schwartz, J., Schnall, P., Pieper, C. & Michela, J. (1988). Job Characteristics in Relation to the Prevalence of Myocardial Infarction in the U.S. HES and HANES, American Journal of Public Health, 78, 910-918.
- Karasek, R.A. (1979). Job Decision Latitude, and Mental Strain: Implications for Job Redesign, Administrative Science Quarterly, 24(2), 285-308.
- Karatepe , O. & Sökmen, A. (2006). The Effects of Work Role and Family Role Variables on Psychological and Behavioral Outcomes of Frontline Employees, Tourism Management, 27, 255-268.
- Kelly, J.R. (1972). Work and Leisure: A Simplified Paradigm, Journal of Leisure Research, 4(1), 50–62.
- Köker, S. (1991). Comparison of Life Satisfaction Levels of Normal and Problematic Adolescents, Unpublished Master's Thesis, Ankara University, Institute of Social Sciences, Ankara .
- Kovacs A. (2007). The Leisure Personality: Relationships Between Personality, Leisure Satisfaction, and Life Satisfaction, Unpublished Doctoral Thesis, Indiana University, School of Health Physical Education and Recreation, USA.
- Lapa, T.L., Ağyar, E. & Bahadır, Z. (2012). Life Satisfaction, Leisure Time Motivation, Leisure Time Participation: A Study on Physical Education and Sports Teachers (Kayseri Province Example), SPORTMETRE Journal of Physical Education and Sports Sciences, X(2), 53- 59.
- Lapa, T.Y. (2013). Life Satisfaction, Leisure Satisfaction and Perceived Freedom of Park Recreation Participants, Procedia-Social and Behavioral Sciences, 93, 1985-1993.
- Law, J., Pearce, P.L. & Woods, B.A. (1995). Stress and Coping in Tourist Attraction Employees, Tourism Management, 16(4), 277-284.
- McFillen, J.M., Riegel, C.D. & Enz, C.A. (1986). Why Restaurant Managers Quit and How to Keep Them, Cornell HRA Quarterly, 27(3), 37-43.
- Mulgan, G. & Wilkinson, H. (1995). Well-Being and Time, Demos, 5, 2-11.
- Ngai V.T. (2005). Leisure Satisfaction and Quality of Life in Macao China, Leisure Studies, 24, 195-207.
- Nimrod, G. (2007). Retirees' Leisure: Activities, Benefits, and Their Contribution to Life Satisfaction, Leisure Studies, 26(1), 65-80.
- Pearson M. Q. (2008). Role Overload, Job Satisfaction, Lei- sure Satisfaction and Psychological Health among Employed Women, Journal of Counselling & Development, 86, 56-63.
- Pearson M.Q. (1998). Job Satisfaction, Life Satisfaction and Psychological Health, Career Development Quarterly, 7(46), 416-426.
- Poulsen, A.A., Ziviani, J.M. & Cuskelly, M. (2007). Perceived Freedom in Leisure and Physical Coordination Ability: Im- pact on Out-of-School Activity Participation and Life Satis- faction, Child: Care, Health and Development, 33(4), 432-440.
- Poulsen, A.A., Ziviani, J.M., Johnson, H. & Cuskelly, M. (2008). Loneliness and Life Satisfaction of Boys with Devel- opmental Coordination Disorder: the Impact of Leisure Par- ticipation and Perceived Freedom in Leisure, Human Move- ment Science, 27(2), 300 -343.
- Ross, G.F. (1993). Type, Severity and Incidence of Work Stressors among Australian Hospitality Industry Employees, Australian J Leisure and Recreation, 3(4), 5-12.
- Saatçioğlu, N. (1997). İş ve Boş Zaman, Cogito: Çalışmak Yor- ar, 12, 47-51.
- Sarıışık, M. (2008). Turizm Işletmelerinde Stres Yönetimi (Edt. Okumuş F. ve Avcı U.), Turizm Işletmelerinde Çağdaş Yöne- tim Teknikleri içinde (ss.149-175), Detay Yayıncılık, Ankara.
- Schwartz, J., Pieper, C. & Karasek, R. (1988). A Procedure for Linking Psychosocial Job Characteristics Data to Health Surveys, American Journal of Public Health, 78, 904-909.
- Serçek, S. & Serçek, G.Ö. (2014, 04-05 Nisan). Turizm ve Rekreasyon Kaynaklarının Turistik Destinasyon Açısından Değerlendirilmesi, III. Disiplinlerarası Turizm Araştırmaları Kongresi’nde Sunulan Bildiri, Kuşadası, Aydın.
- Shin, D.C. & Johnson, D.M. (1978). Avowed Happiness as an Overall Assessment of the Quality of Life, Social Indicators Research, 5, 475-492.
- Snir, R. & Harpaz, I. (2002). Work-Leisure Relations: Leisure Orientation and the Meaning of Work, Journal of Leisure Re- search, 34(2), 178-202.
- Taner, B. & Tetik, D. (2010). Çalışanlar Açısından Iş Doyumu ve Turizm Işletmeleri için Önemi (Edt. Timurcanday Özmen Ö.N. & Topaloğlu C.), Çalışma Yaşamında Bireysel Gelişim Turizm İşletmelerinden Örnekler ve Uygulamalar içinde (ss. 142-160), Beta, İstanbul.
- Tatarkiewicz, W. (1976). Analysis of Happiness, Martinus Ni- jho$, The Hague, Netherlands.
- Tsaur, S.-H. & Tang, Y.-Y.(2012). Job Stress and Well-Being of Female Employees in Hospitality: the Role of Regulato- ry Leisure Coping Styles, International Journal of Hospitality Management, 31, 1038-1044.
- Van der Goef, M.P. & Maes, S. (1999). The Job Demand-Con- trol (-support) Model and Psychological Well-Being: A Re- view of 20 Years of Empirical Research, Work & Stress, 13(2), 87-114.
- Wong, J.-Y. & Lin, J.-H. (2007). The Role of Job Control and Job Support in Adjusting Service Employee’s Work-to-Lei- sure Conflict, Tourism Management, 28, 726-735.
- Yetim, Ü. (1991). Kişisel Projelerin Organizasyonu ve Örüntüsü Açısından Yaşam Doyumu, Yayımlanmamış Dok- tora Tezi, Ege Üniversitesi, Sosyal Bilimler Enstitüsü, İzmir.