PERSONNEL SELECTION FOR PROMOTION USING AN INTEGRATED FUZZY ANALYTIC HIERARCHY PROCESS-GREY RELATIONAL ANALYSIS METHODOLOGY: A REAL CASE STUDY

Abstract

The basic idea of personnel selection is to choose the best candidate for a job. Personnel selection is crucial in humanresources management and also it is very important for both academicians and industrialists. Personnel selection can be asolution to a Multi Criteria Decision Making (MCDM) problem.The aim of this paper is to determine the best personnel by integrating Fuzzy Analytic Hierarchy Process (FAHP) and GreyRelational Analysis (GRA) methodology. FAHP is used to determine the importance weights of personnel (17 alternatives)according to personnel selection criteria (22 subcriteria are categorized under 5 main criteria). Then, obtained fuzzyimportance weights are defuzzified by centroid method. After that, defuzzified importance weights of personnel according topersonnel selection criteria are integrated with a GRA model to prioritize the personnel alternatives. For a case study inTurkey, the ranking of the alternatives is calculated using the integrated FAHP-GRA model, and the best-performingpersonnel is selected for promotion. According to this methodology, managers/human resources department can easilypredict how they can evaluate and promote employees.The proposed methodology requires less data and analyzes many factors by removing complexity of statistics methods in theliterature. The main contribution of this study is to reduce data for a preference matrix using the integrated methodology. Asa result, the number of transactions decrease. To the authors’ knowledge, this will be the first study which integrates FuzzyAnalytic Hierarchy Process (FAHP) and Grey Relational Analysis (GRA) methodologies for human resources in the area ofindustrial engineering.