ORGANISATIONAL CULTURE AS A TOOL FOR MANAGING A MULTIGENERATIONAL WORKFORCE IN PROJECT MANAGEMENT

Abstract

Purpose - This study proposes a best practice organisational culture for managing the multigenerational workforce in project management. Organisational culture is an important tool for managing employees therefore it is quite useful for managing generational differencesMethodology – The relevant literature about organisational culture, its effects on project management and X & Y generations, are compared and contrasted.Findings- Five aspects of organisational culture: Result Orientation, Decentralized Decision Making and Low Levels of Hierarchy & Bureaucracy, Encouraging Innovation & Autonomy and Not Having Standardized Procedures, Learning Environment and High Level of Integration and Communication within the Organisation are identified as decisive for managing a multigenerational workforce.Conclusion- Generational differences are an area of concern with the increasing participation of Y generation into the workforce. Employee commitment and satisfaction are highly influential on productivity therefore they should be handled with care. Organisational culture can be used as a tool for generating an ideal workplace for a multigenerational workforce.