Journals / Anadolu Üniversitesi Sosyal Bilimler Dergisi / 2025 / Cilt: 25 Sayı: 2

The Role of Moral Disengagement in the Effect of Compulsory Organizational Citizenship Behavior on Employee Creativity

Zorunlu Örgütsel Vatandaşlık Davranışının Çalışan Yaratıcılığına Etkisinde Ahlaki Çözülmenin Rolü

Pages
33–54
Publication Date
2025-06-30
🏛️Bibliographic metadata and full text access for this article are provided via DergiPark.
DergiPark Record ↗

Abstract

Employee creativity, where individuals solve a problem by associating what they have learned throughout their lives and creating a new and original idea or product, is seen as an important element for developing innovation and competition in organizations. Determining the factors affecting employee creativity is important for institutions to renew their strategies and increase their competitiveness. In this context, in the research prepared, the mediating role of moral disengagement (MD) in the effect of perceived Compulsory Organizational Citizenship Behavior (CCB) on employees’ creativity was reviewed. All the data was provided from the scales used in the research in which 428 employees operating in the aviation industry participated. Smart PLS 4 was used and analyzes were performed using structural equation modeling-path analysis methods. According to research findings, CCB has a negative effect on employee creativity, while CCB as a positive effect on moral disengagement. However, moral disengagement has a mediating role in the effect of CCB on employee creativity. In organizations, performing organizational citizenship behavior on a voluntary basis can prevent unethical behavior in employees, the negative effects of CCB behavior can decrease, employee creativity can increase, and accordingly, the innovation and competitive development of the organization can be achieved. The research creates value by developing an alternative solution to employee creativity.

Özet

Bireylerin hayatı boyunca öğrendiklerini ilişkilendirerek bir problemi çözmesi ve yeni ve özgün bir fikir veya ürün ortaya çıkaran çalışan yaratıcılığı, örgütlerde yeniliğin ve rekabetin gelişmesi için önemli bir unsur olarak görülmektedir. Çalışan yaratıcılığını etkileyen unsurların belirlenmesi, örgütlerin stratejilerini geliştirmesi ve rekabet gücünü arttırmaları açısından önemlidir. Bu kapsamda hazırlanan araştırmada, algılanan zorunlu örgütsel vatandaşlık davranışının çalışanların yaratıcılığı üzerinde etkisinde ahlaki çözülmenin aracı rolü incelenmiştir. Veriler havacılık sektöründe faaliyet gösteren 428 çalışanın katıldığı araştırmada kullanılan ölçekler ile sağlanmıştır. Smart PLS 4 kullanılmış olup, yapısal eşitlik modellemesi-yol analizi yöntemleriyle analizler yapılmıştır. Araştırmanın bulgularına göre zorunlu örgütsel vatandaşlık davranışı çalışan yaratıcılığı üzerinde negatif etkisi varken, zorunlu örgütsel vatandaşlık davranışı ahlaki çözülme üzerinde pozitif etkisi vardır. Bununla birlikte zorunlu örgütsel vatandaşlık davranışının çalışan yaratıcılığına etkisinde ahlaki çözülmenin aracı rolü bulunmaktadır. Örgütlerde, örgütsel vatandaşlık davranışının gönüllülük esasına göre yapılması çalışanlarda etik olmayan davranışların önüne geçebilir, zorunlu örgütsel vatandaşlık davranışının olumsuz etkileri azalabilir, çalışan yaratıcılığı artarak ve buna bağlı olarak örgütün yenilik ve rekabet gelişimi sağlanabilir. Araştırma, çalışanların yaratıcılığına alternatif bir çözüm geliştirerek değer yaratır.

Keywords
🔖

Cite This Article

Erarslan, İ. (2025). The Role of Moral Disengagement in the Effect of Compulsory Organizational Citizenship Behavior on Employee Creativity. Anadolu Üniversitesi Sosyal Bilimler Dergisi, Cilt: 25 Sayı: 2, 33–54. https://doi.org/10.18037/ausbd.1495221

📄 Full Text PDF Viewer

References (67)

  1. Abukhait, R., Khattak, M. N., Shaya N. and Ramanathan, U. (2023). The underlying mechanism between compulsory citizenship behaviors and employee innovative work behaviors and knowledge sharing: A moderated mediation model. Frontiers in Psychology, (14)1-18. Doi: 10.3389/fpsyg.2023.1128499
  2. Ağırbaş, Z. B. (2019). Nevrotik kişilik özelliğinin kariyerizm eğilimi üzerindeki etkisinde ahlaki çözülmenin aracı etkisi. İstanbul Üniversitesi Sosyal Bilimler Enstitüsü Işletme Anabilim Dali Yüksek Lisans Tezi
  3. Akgül, İ. (2019). Bilgi paylaşımının çalışan yaratıcılığı ve yenilik yapma davranışı üzerindeki etkisinde algılanan örgütsel desteğin aracı rolü: Bilişim teknolojileri çalışanları üzerine bir araştırma. Erzincan Binali Yıldırım Üniversitesi Sosyal Bilimler Enstitüsü, Doktora Tezi
  4. Amabıle, T. M., Conti, R., Coon, H., Lazenby, J. and Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184. Retrieved from https://journals.aom.org/doi/abs/10.5465/256995
  5. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs: Prentice Hall
  6. Bandura, A. (1990). Selective activation and disengagement of moral control. Journal of Social Issues, 46(1), 27–46. Retrieved from https://psycnet.apa.org/record/1991-01014-001
  7. Bandura, A. (1999). Moral disengagement in the perpetration of inhumanities. Personal. Soc. Psychol. Rev. 3, 193–209. doi: 10.1207/s15327957pspr0303_3
  8. Bandura, A., Barbaranelli, C., Caprara, G. V. and Pastorelli, C. (1996). Mechanisms of moral disengagement in the exercise of moral agency. Journal of Personality and Social Psychology, 71(2), 364-374. Retrieved from https://psycnet.apa.org/record/1996-06400-013
  9. Bartlett, J. E., Kotrlik, J. W., & Higgins, C. C. (2001). Organizational research: Determining appropriate sample size in survey research. Information Technology, Learning, and Performance Journal, 19(1), 43–50. https://www.opalco.com/wp-content/uploads/2014/10/Reading-Sample-Size1.pdf
  10. Bartlett, J.M., Kotrlik, J.W. and Higgins, C.C. (2001). Organizational research: Determining appropriate sample size in survey research appropriate sample size in survey research. Information Technology, Learning, and Performance Journal, 19(1),43-50. Retrieved from https://www.scirp.org/reference/ReferencesPapers?ReferenceID=1588649
  11. Boztilki, M., Guler, Ç. U., Demir, S., and Senkal, A. (2021). “Compulsory citizenship behavior and perceived stress level in the pandemic process: a research on healthcare professionals” in Handbook of Research on Representing Health and Medicine in Modern Media. ed. G. San (Hershey, PA: IGI Global), 330–351.
  12. Chen, P., Xu, Y. and Sparrow, P. (2023). Compulsory citizenship behaviour and work-family conflict: A moderated mediation model. Current Psychologhy, 42, 6641–6652. https://doi.org/10.1007/s12144-021-01973-4
  13. Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295-336. Retrieved fromhttps://www.researchgate.net/publication/311766005_The_Partial_Least_Squares_Approach_to_Structural_Equation_Modeling.
  14. Cochran, W. G. (1977). Sampling techniques. John Wiley and Sons
  15. Çetin, Z. (2023). Tekstil sektörü çalışanlarında güç mesafesinin işe yabancılaşmaya etkisinde etik iklimin rolü. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 23(4), 1153-1172. https://dergipark.org.tr/tr/pub/ausbd/issue/81609/1339947
  16. Dang, C. T., Umphress, E. E., and Mitchell, M. S. (2017). Leader social accounts of subordinates’ unethical behavior: Examining observer reactions to leader social accounts with moral disengagement language. Journal of Applied Psychology, 102(10), 1448-1461. Retrieved from https://www.apa.org/pubs/journals/apl
  17. Dikili, E. (2024). The Moderator role of organizational support in the relationship between job stress and presenteeism among healthcare workers. Aurum Journal of Health Sciences, 6(1), 11-32. Retrieved from https://dergipark.org.tr/en/pub/ajhs
  18. Elmi, H.H. (2022). Yönetici davranışları ve çalışan yaratıcılığı arasındaki ilişki. Kütahya Dumlupınar Üniversitesi Lisansüstü Eğitim Enstitüsü, Yüksek Lisans Tezi
  19. Erbaş, E., and Şahin Perçin, N. (2017). Ahlaki çözülme (moral disengagement) ölçeği Türkçe geçerlemesi ve kişi-çevre uyumu ilişkisi. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 17(1), 177-190. Retrieved from https://dergipark.org.tr/tr/pub/asbi
  20. Erdem, A. T. (2021). A Tipi kişilik özelliğinin kariyerizm eğilimi üzerine etkisinde ahlaki çözülme eğiliminin aracı rolü. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(45), 47-62. https://doi.org/10.52642/susbed.897803
  21. Fornell, C., and Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-¬50. Retrieved from https://journals.sagepub.com/home/mrj
  22. Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., and Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). New York City: Sage Publications
  23. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
  24. Hardiyono, H., Aiyul, I., Ifah, F., Wahdaniah, W., and Reni, F. (2020). Effect covid-19: burnout on nurse. Espacios 41, 11–18. doi: 10.48082/espacios-a20v41n42p02
  25. Harris, L. C., and He, H. (2019). Retail employee pilferage: A study of moral disengagement. Journal of Business Research, 99(6), 57-68. Retrieved from https://www.internationaljournalssrg.org/IJEMS/index.htmlgad_source=1&gclid=EAIaIQobChMI14Ty7J_lhgMVZKFaBR26bwMhEAAYASAAEgI9YPD_BwE
  26. Hayat, Z., Batool, I., Hayat, S. and Amin, U.(2019). Emotional instability, employees work outcomes among academia: Compulsory citizenship behavior and leadership style as moderators. Review of Economics and Development Studies, 5(3), 551-562. Doi:10.26710/reads.v5i3.573
  27. He, P., Peng, Z., Zhao, H. and Estay, C. (2019). How and when compulsory citizenship behavior leads to employee silence: A moderated mediation model based on moral disengagement and supervisor–subordinate guanxi views. Journal of Business Ethics, (155), 259–274. doi: 10.1007/s10551-017-3550-2
  28. He, P., Zhou, Q., Zhao, H., Jiang, C. And Wu, Y.C. (2020). Compulsory citizenship behavior and employee creativity: Creative self-efficacy as a mediator and negative affect as a moderator. Frontiers in Psychology, (11), 1-16. doi: 10.3389/fpsyg.2020.01640
  29. Henseler, J., Dijkstra, T. K., Sarstedt, M., Ringle, C. M., Diamantopoulos, A., Straub, D. W. and Calantone, R. J. (2014). Common beliefs and reality about PLS: Comments on Rönkkö and Evermann (2013). Organizational Research Methods, 17(2), 182-209. Retrieved from https://journals.sagepub.com/home/orm
  30. Henseler, J., Hubona, G., and Ray, P. A. (2016). Using PLS path modeling in new technology research: Updated guidelines. Industrial Management & Data Systems. 116(1), 2-20. Retrieved from https://www.emerald.com/insight/publication/issn/0263-5577
  31. Henseler, J., Ringle, C. M., and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115-135. Retrieved from https://link.springer.com/journal/11747
  32. Henseler, J., Ringle, C. M., and Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. New challenges to International Marketing, 20, 277-319). Retrieved from https://www.emerald.com/insight/publication/doi/10.1108/S1474-7979(2009)20
  33. Huang, G. H., Wellman, N., Ashford, S. J., Lee, C., and Wang, L. (2017). Deviance and exit: The organizational costs of job insecurity and moral disengagement. Journal of Applied Psychology, 102(1), 26-42. Retrieved from https://www.apa.org/pubs/journals/apl
  34. Jain, R., and Jain, C. (2016). Employee vreativity: A conceptual framework. Management and Labour Studies, 41(4), 294-313. Retrieved from https://journals.sagepub.com/overview-metric/MLS
  35. Karaca, N. and Aksoy, A. (2024). Algılanan toksik liderliğin fırsatçı sessizlik üzerine etkisinde örgütsel politikanın ve ahlaki çözülmenin aracılık rolü. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 27(1), 134-151. https://doi.org/10.29249/selcuksbmyd.1419081
  36. Khademi, M., Mohammadi, E., and Vanaki, Z. (2015). Resources–tasks imbalance: Experiences of nurses from factors influencing workload to increase. Iran. J. Nurs. Midwifery Res. 20, 476–483. doi: 10.4103/1735-9066.160994
  37. Leguina, A. (2015). A primer on partial least squares structural equation modeling (PLS-SEM). International Journal of Research an Method Education, 38, 220-221. Retrieved from https://www.tandfonline.com/toc/cwse20/current
  38. Lohmöller, J.B. (1989). Latent variable path modeling with partial least squares. Physica: Heidelberg Lucchini, A., Iozzo, P., and Bambi, S. (2020). Nursing workload in the COVID-19 era. Intensive Crit. Care Nurs. 61:102929. doi: 10.1016/j.iccn.2020.102929
  39. Mai, K. M., Ellis, A. P., and Welsh, D. T. (2015). The gray side of creativity: Exploring the role of activation in the link between creative personality and unethical behavior. Journal of Experimental Social Psychology, 60(9), 76-85. Retrieved from https://www.sciencedirect.com/journal/journal-of-experimental-social-psychology
  40. Meng, X, Chenchen, N, Liang, F. and Li, Y.O. (2021). Research on the influence of paradoxical leadership on compulsory organizational citizenship behavior. Psychology Research and Behavior Management, 14:, 1959-1970. Doi: 10.2147/PRBM.S318275
  41. Moore, C. (2015). Moral disengagement. Current Opinion in Psychology, 6,199-204. Doi: https://doi.org/10.1016/j.copsyc.2015.07.018
  42. Moore, C., Detert, J. R., Klebe Treviño, L., Baker, V. L. and Mayer, D. M. (2012). Why employees do bad things: Moral disengagement and unethical organizational behavior. Personnel Psychology, 65(1), 1-48. Retrieved from https://onlinelibrary.wiley.com/journal/17446570
  43. Moore, C., Mayer D.M., Chiang, F.F.T, Crossley, C.D., Karlesky M. and Birtch, T.A. (2014). Leaders matter morally: the role of ethical leadership in shaping employee moral cognition and misconduct. Retrieved from http://ssrn.com/abstract=2574219
  44. Muñoz-Doyague, M. F., González-Álvarez, N., and Nieto, M. (2008). An examination of individual factors and employees’ creativity: The case of Spain. Creativity Research Journal, 20(1), 21-33. Retrieved from https://www.tandfonline.com/journals/hcrj20
  45. Naz, F. (2020). Impact of cronyism on deviant workplace behavior and employee creativity: Mediating role of moral disengagement and moderating role of power distance. Capital University of Science and Technologhy, Master Thesis.
  46. Nisar, Q.A., Marwa, A., Ahmad, U. and Ahmad, S. (2014). Impact of perceived organizational support on organizational citizenship behavior: empirical evidence from Pakistan. International Journal of Research (IJR). 1(5),231-240. Retrieved from https://ijrjournal.com/index.php/ijr
  47. Özgül, B. (2023). A Study on the moderating role of self-efficacy in the relationship between perceived organizational support and work-Life balance. OPUS– Journal of Society Research, 20(54), 502-515. Retrieved from https://dergipark.org.tr/en/pub/opusjsr
  48. Peng, Z. L., and Zhao, H. D. (2012). Does organization citizenship behavior really benefit the organization? Study on the compulsory citizenship behavior in China. Nankai Business Review International, 3(1), 75-92. Retrieved from https://www.emerald.com/insight/publication/issn/2040-8749
  49. Qin, X., Dust, S. B., DiRenzo, M. S. and Wang, S. (2019). Negative creativity in leader-follower relations: A daily investigation of leaders’ creative mindset, moral disengagement, and abusive supervision. Journal of Business and Psychology, 35(2), 1-18. Retrieved from https://link.springer.com/journal/10869
  50. Ringle, C. M., Sarstedt, M. and Straub, D. W. (2012). Editor’s comments: A critical look at the use of PLS-SEM in “MIS Quarterly”. MIS Quarterly, 36(1), iii-xiv. Retrieved from https://misq.umn.edu/
  51. Samnani, A. K., Salamon, S. D. and Singh, P. (2014). Negative affect and counterproductive workplace behavior: The moderating role of moral disengagement and gender. Journal of Business Ethics, 119, 235-244. https://doi.org/10.1007/s10551-013-1635-0
  52. Seren, A.K. and Baydın, N. (2013). Validity and reliability study of compulsory citizenship behavior scale in Turkish: A study on nurses. Journal of Health and Nursing Management, 4(1), 43-49. Retrieved from https://shydergisi.org/en/jvi.aspx
  53. Sun, J., Li, Q., Wu, X., Wang, X., and Liu, D. (2020). Nurse-performed ultrasound: A new weapon against COVID-19. Crit. Care 24, 1–2. doi: 10.1186/s13054-020-03160-6
  54. Şeşen, H. and Soran, S. (2013). Örgütsel vatandaşlıktan zorunlu vatandaşlığa: Zorunlu vatandaşlık davranışının bazı faktörlerle ilişkisi. 21. Yönetim ve Organizasyon Kongresi Bildiriler Kitabı. 407-410
  55. Tabachnick, B. G., Fidell, L. S., and Ullman, J. B. (2013). Using multivariate statistics. Boston, MA: Pearson
  56. Tepper B. J., Hoobler J., Duffy M. K. and Ensley M. D. (2004). Moderators of the relationship between coworkers’ organizational citizenship behavior and fellow employees’ attitudes. Journal Of Applied Psychology. 89 (3) :455–465. doi: 10.1037/0021-9010.89.3.455
  57. Topcu, M. K., Beğenirbaş, M. and Turgut, E. (2017). Örgütsel Sinizm, Zorunlu Örgütsel Vatandaşlık Davranışları ve İş Tatmininin Bireysel İş Performansına Etkilerinin Belirlenmesine Yönelik İmalat Sanayide Bir Uygulama. Yönetim Ve Ekonomi Dergisi, 24(2), 505-522. https://doi.org/10.18657/yonveek.335261
  58. Vigoda‐Gadot, E. (2006). Compulsory citizenship behavior: Theorizing some dark sides of the good soldier syndrome in organizations. Journal for the Theory of Social Behaviour, 36(1), 77-93. Retrieved from https://onlinelibrary.wiley.com/journal/14685914
  59. Wang, CH., Liang, HL. and Yu, YC. (2024). How does workplace bullying lead to employee compulsory citizenship behavior and affect spouse well-being? Anger as the mediating role. Curr Psychol 43, 7131–714. https://doi.org/10.1007/s12144-023-04923-4
  60. Wong, S. and Pang, L. (2003). Motivators to creativity in the hotel industry, perspectives of managers and supervisors, Tourism Management, 24, 551-559. Retrieved from https://www.sciencedirect.com/journal/tourism-management
  61. Yildiz, B., and Elibol, E. (2021). Turnover intention linking compulsory citizenship behaviours to social loafing in nurses: a mediation analysis. J. Nurs. Manag. 29, 653–663. doi: 10.1111/jonm.13200
  62. Yıldız, B., Yıldız, H. and Özbilgin, M. (2022). How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic. Frontiers in Psychologhy, 13,1038860. doi: 10.3389/fpsyg.2022.1038860, 1-16.
  63. Yıldız, H. and Yıldız, B. (2016). The Effects of ethical leadership, servant leadership and leader-member exchange on compulsory citizenship behaviors. International Business Research, (9)2, 19-33. Retrieved from https://www.ccsenet.org/journal/index.php/ibr
  64. Youn, H., Kim, J. H., and Song, H. (2017). The leading causes and consequences of citizenship pressure in the hotel industry. Int. J. Contemp. Hosp. Manag. 29, 1541–1559. doi: 10.1108/IJCHM-09-2015-0472
  65. Zeng, Z. and Ye, M. (2016). The Influence of Organizational Justice on Employees Compulsory Citizenship Behavior: The Mediation Effect of Psychological Security. Open Journal of Social Sciences, 4, 199-204. doi: 10.4236/jss.2016.42025.
  66. Zheng, X., Qin, X., Liu, X. and Liao, H. (2019).Will creative employees always make trouble? Investigating the roles of moral identity and moral disengagement. Journal of Bussiness Ethics (157), 653–672. doi: https://doi.org/10.1007/s10551-017-3683-3
  67. Zorlu, K., and Tetik, F. (2018). Girişimci liderlik davranışının çalışan yaratıcılığına etkisi (The effect of entrepreneurial leadership behavior on employee creativity). Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (39), 297-307. Retrieved from https://dergipark.org.tr/tr/pub/susbed