Makale özeti ve diğer detaylar.
A distance education program must design and applicate effective learner support services and systems. Unfortunately, in many distance education systems, more resources are invested in the technical system at the expense of the learner support system. Equivalent or more resources should be invested in the learner support system if the distance education enterprise is to be successful (Gunawardena, 1996, 271). Dillon and Blanchard (1991) described four types of support systems